Job Description
Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
If you reside in the states of Minnesota and District of Columbia you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.
Primary Responsibilities:
- Design and implement scalable ETL/ELT pipelines to ingest structured and unstructured data from various sources (e.g. APIs logs databases user interactions)
- Ensure data quality consistency and availability for bot training and real-time decision-making
- Bot Data Integration:
- Collaborate with bot developers to integrate data sources into conversational AI platforms (e.g. Amazon Lex Dialogflow Azure Bot Framework)
- Enable bots to access contextual and personalized data during interactions
- SRE/IT Support:
- Monitor and maintain voice bot systems (e.g. Amazon Lex Google Dialogflow Azure Bot Service Genesys)
- Troubleshoot issues related to bot performance voice recognition call routing and backend integrations
- Monitoring & Optimization:
- Implement data logging and monitoring systems to track bot performance user engagement and data drift
- Optimize data flows for latency throughput and cost efficiency
- Collaboration & Governance:
- Work closely with AI/ML DevOps and compliance teams to ensure secure and compliant data handling
- Maintain documentation and data lineage for transparency and auditability
- Design develop and deploy AI-powered solutions using no-code low-code and advanced platforms translating business needs into scalable applications that enhance products workflows and decision-making
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor's degree
- 8+ years of experience in data engineering preferably in AI environment
- 5+ years of experience in Python SQL and data pipeline tools (e.g. Apache Airflow Spark or Kafka)
- 5+ years of experience with cloud platforms (AWS GCP or Azure) and data warehousing solutions
Preferred Qualifications:
- Master's degree
- Familiarity with NLP concepts and conversational AI technologies
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89900 to $160600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #YELLOW
Skills Required
- Bachelor's degree
- 8+ years of experience in data engineering preferably in AI environment
- 5+ years of experience in Python SQL and data pipeline tools (e.g. Apache Airflow Spark or Kafka)
- 5+ years of experience with cloud platforms (AWS GCP or Azure) and data warehousing solutions
- Master's degree
- Familiarity with NLP concepts and conversational AI technologies
What the Team is Saying
Optum Compensation & Benefits Highlights
- Healthcare Strength—Health coverage offers multiple plan types with employer HSA contributions in‑network preventive care at 100% and included 24/7 virtual visits alongside dental and vision options. This breadth allows predictable copay choices or tax‑advantaged HSA designs to fit different usage needs.
- Retirement Support—Retirement programs include a 401(k) with employer match eligibility and full vesting over time plus an Employee Stock Purchase Plan at a discount. Together these elements support long‑term savings and ownership.
- Parental & Family Support—Family supports include six weeks paid parental leave paid caregiver leave adoption assistance and subsidized Bright Horizons back‑up care. Emotional well‑being resources like a premium Calm subscription and a 24/7 EAP complement these supports.
Optum Insights
What We Do
Optum part of the UnitedHealth Group family of businesses is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum we support your well-being with an understanding team extensive benefits and rewarding opportunities. By joining us you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models core on‑site (5 days/week) hybrid (4 days/week) and telecommute or fully remote vary by country role and location.
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Date Posted
05/25/2026
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