Senior Software Engineer (Site Reliability)

Here at Appian, we’re passionate about technology. We love making it, and we love using it. Joining Appian Engineering will provide you with the opportunity to learn in an environment that values cross-functional collaboration and is committed to personal and professional growth. We want to revolutionize the way people work, and in doing so, we develop the Appian platform to be simple so our customers can thrive.

As a Senior Site Reliability Engineer, you will be responsible for maintaining the Process Engines, resolving customer escalations, and building the infrastructure to make operations sustainable in a 24x7 environment. You will use your knowledge of functional programming languages and your troubleshooting skills to maintain the Process Engines tech stack and solve problems as they arise. You will be a member of the on-call rotation and work closely with the Process Engine software development squad. You will develop your own tools to streamline processes and make your job easier.

To be successful in this role, you will:

• Be an expert in customer support escalations, ideally with 5+ years of strong experience in Java, C++, python or the like

• Love the challenge of troubleshooting new issues

• Be fearless at jumping into production environments to address customers' urgent issues

• Thrive on solving complex problems within large high-performant real-time distributed data systems; Data structures & algorithms excite you

• Value principles and fundamentals

• Be open to work with any programming language paradigm

As a part of Appian Engineering, you will get to experience:

• Indie time -- set aside every week for fun side projects

• Learning time -- half a day every other week dedicated for personal learning

• Lateral mobility encouraged by supportive senior leadership

• Chance to influence the direction of our technology 

Basic Qualifications:

• B.S. degree in an Engineering field or demonstrated aptitude for technology
• 4+ year of relevant software development experience

About Appian:

Before Appian was a company, it was an idea. Not about a product or a market, but about the culture needed to sustain innovation and value. Today, we help businesses build apps and workflows rapidly, with a low-code automation platform.

Appian was founded on the belief that talented and passionate people, given the power and autonomy to excel, will deliver amazing impact. We have worked thoughtfully to create an inclusive, agile and collaborative work environment where employees feel challenged, and all voices are heard. We value and encourage cross-departmental collaboration, and actively seek opportunities to better ourselves and others. Creating impact to us means that when we deliver results, we’re focused on lasting positive change.