Senior Software Engineer - Databases

Standard Template Labs is a stealth-mode AI-native startup reimagining the future of IT Service and Configuration Management. Backed by leading investors we're leveraging AI graph-based architecture and exceptional design to transform how enterprises manage and engage with their technology ecosystems.

As we scale our SaaS platform to support increasingly complex enterprise environments our graph-based data architecture is becoming a critical strategic pillar. We’re looking for a Senior Engineer with deep experience building and scaling graph-centric multi-tenant data systems for large-scale SaaS products.

In this role you’ll own the evolution of our graph data tier—designing performant secure and scalable graph models and storage strategies that enable rich relationships deep querying and intelligent insights across tenants.

This is a hands-on high-impact role where you’ll shape the technical foundation of how we represent store traverse and analyze interconnected enterprise data at scale.

• Architect evolve and optimize our multi-tenant graph data model including node/edge schema design relationship modeling partitioning and traversal strategies.

• Define and implement tenancy models for graph storage—balancing shared-graph vs. tenant-isolated subgraphs hybrid partitioning or database-per-tenant graph deployments.

• Develop data architecture for graph sharding indexing and high-throughput traversal ensuring low-latency queries even as topology size and complexity scale.

• Build backend services that interact heavily with datastores including APIs data-access layers ingestion workflows and graph mutation/query pipelines.

• Optimize query performance through indexing improvements caching of subgraphs tuned traversal patterns and distributed graph execution.

• Own decision-making around multi-tenant graph architecture: tenant boundaries access control models resource isolation and performance fairness.

• Implement tooling for onboarding migrations tenant provisioning graph expansion and lifecycle management.

• Collaborate across product infrastructure and security teams to ensure the graph layer meets enterprise SLAs security and compliance requirements.

• Establish standards around modeling relationship semantics data governance and observability for graph workloads.

• Build visibility into performance and health—metrics dashboards anomaly detection traversal cost profiling etc.

• Mentor engineers in database fundamentals scalable SaaS data patterns and distributed systems thinking.

• 5+ years of professional software engineering experience in production SaaS environments.

• Hands-on experience designing scaling or operating multi-tenancy databases in production.

• Strong understanding of graph modeling schema design for nodes/edges indexing and query/traversal optimization.

• Proficiency in a modern backend language (Go Python Java Node.js etc.).

• Solid grounding in distributed systems concepts partitioning caching and performance optimization.

• Experience making architectural decisions in fast-changing high-scale environments.

• Experience scaling graph-backed SaaS products for enterprise customers with large complex topologies.

• Familiarity with distributed graph engines distributed SQL NoSQL or horizontally scalable datastores.

• Experience building observability for graph workloads: query heatmaps traversal metrics cardinality analysis.

• Prior experience with major re-architecture efforts—e.g. moving from relational to graph multi-tenant transitions or large-scale migrations.

• You will define and deliver enterprise ready graph-first architecture that powers the next generation of our platform.

• You’ll tackle high-leverage challenges around traversal performance data relationships tenant isolation and scale-out strategies.

• Your work will directly influence how customers understand visualize and automate complex systems—unlocking entirely new product capabilities.

• Build foundational product features for an AI-first enterprise platform

• The opportunity to take ownership of critical systems that scale to millions of users

• A culture that values craftsmanship autonomy and technical excellence

• Competitive compensation equity and benefits package

• Work from our Flatiron District Manhattan office where you’ll be side-by-side with the founding team in a supportive collaborative setting. Our team works on-site five days a week growing and building together and the location is easy to reach with plenty of public transportation options.

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race ethnicity age gender identity citizenship religion sexual orientation disability pregnancy veteran status or any other protected characteristic as outlined by federal state or local laws. The reasonably estimated yearly salary for this role at is: $160000—$230000 USD.

What We Do

We’re on a mission to reinvent IT Service Management from the ground up. In an industry dominated by outdated bloated tools we believe it’s time for a clean slate — modern efficient and built with the end-user in mind. Our goal is to create software that teams actually want to use — tools that accelerate productivity instead of slowing it down. With deep product expertise strong backing and a bold vision we’re building a next-generation ITSM platform designed for the way companies work today and tomorrow. No legacy baggage. No compromises. Just smart scalable high-performance software that redefines what IT service can be.

Why Work With Us

Backed by leading investors we're leveraging AI graph-based architecture and exceptional design to transform how enterprises manage and engage with their technology ecosystems.

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