Senior Software Engineer, Sustaining Tier 3

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives- where your purpose accelerates our mission.

Your Role

The responsibilities of the Senior Software Engineer - Sustaining Tier 3 are varied and may include, but are not limited to, developing, testing, documenting, and supporting Baxter software products involved in patient monitoring and management of voluminous physiologic data sets. The Senior Software Engineer will be responsible for using their expanding knowledge of the product line to efficiently complete full-stack programming assignments, trouble shooting of reported issues, and other tasks. This will involve coordinating and executing with the greater Baxter R&D and Services teams to provide superior customer service during technical support procedures both during regular business hours and afterhours.

What you'll be doing

• Develop software solutions by studying provided requirements, testing systems flow, and investigating problem areas.
• Design, develop, and modify software components anywhere in the software stack while meeting or exceeding the Baxter software guidelines and coding standards.
• Document work and solutions with clear and concise code comments and version release documentation.
• Determine root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.
• Communicate with internal and external customers on findings during business hours and afterhours technical problem solving.
• Follow and support the Baxter software development lifecycle by assisting with task planning, resource scheduling, and version release estimations.
• Prepare and install software solutions during initial implementations, patches, and upgrades.
• Improve system operations by conducting ongoing systems analysis and recommending changes in designs, policies, and procedures.

What you'll bring

• Knowledge of C#, C++, and JavaScript languages;
• Experience with Microsoft SQL Server (2016 and newer);
• Knowledge of .NET framework runtime and library components;
• Thorough knowledge of Microsoft Windows Server (2016 and newer) setup and management;
• Understanding of the following:
  • LAN/WAN concepts such as DHCP, DNS, and TCP/IP,
  • Network routing and switching in relation to application connectivity needs,
  • Network sniffing and packet analyzing,
  • VPN and related GUI/web-portal based administrative tools,
  • Active Directory and domain policies,
  • VMWare administration,
  • Citrix XenApp application configuration;
• Very strong verbal communication skills;
• Aptitude for quickly learning new and advanced concepts;
• Strong long-term memory capabilities;
• Professionalism during both verbal and written interpersonal communication;
• Capability to consistently exercise sound judgment during independent work;
• Ability to show up for work in the Palm Beach Gardens, FL office during business hours;
• Availability for afterhours customer support as part of a rotation in a small Tier 3 R&D team.
• Bachelor's Degree (or higher), with computer science, computer engineering, and/or network engineering focus;
• 3+ years of software testing and/or development.

PREFFERRED ATTRIBUTES

• 1-2 years of experience working with patient monitoring or other data producing medical devices;
• 1-2 years of documentation experience in a QMS or with FDA submissions;
• Knowledge of advanced network and cybersecurity concepts and well-known products a big plus.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $96,000 to $132,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position may also be eligible for discretionary bonuses. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

The successful candidate for this job may be required to verify that he or she has been vaccinated against COVID-19, subject to reasonable accommodations for individuals with medical conditions or religious beliefs that prevent vaccination, and in accordance with applicable law.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

EEO is the Law

EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.