Senior Software Engineer – Voice
Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The team
Our global voice team is looking for a committed, experienced Software Engineer who is passionate about creating high performing, scalable, and resilient mission critical services that are the foundation of Five9’s next-generation contact center platform. You will have the opportunity to combine what you already know with new learnings, crafting a bespoke solution that serves our customers and partners.
Responsibilities:
- Participate in an Agile scrum team which practices DevOps.
- Write clean and well-documented code and tests.
- Deliver your code as part of an overall solution running in the public cloud.
- Have ownership of your code in production, including on-call, troubleshooting.
Required Skills:
- 5+ years professional experience in software development, with some being written in C and/or C++.
- Hands-on experience writing software for real-time communications signaling and media protocols (SIP, RTP, etc.).
- Ability to methodically troubleshoot complex systems.
- Excellent communication and organization skills, and a sense of ownership.
Preferred Skills:
- Experience with public cloud technologies (e.g. AWS or GCP).
- Expertise in open-source real-time communications software.
#LI-Hybrid
#LI-RN1
This role is a hybrid position, requiring both in-office and remote work.
Benefits Include
- Five9 Shares
- Bonus Scheme
- Employee referral program
- Employee Assistance Program
- Flu Vaccinations
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Date Posted
08/26/2024
Views
10
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