Senior Software QA Engineer

It's Magic.

Some say magic’s not real. Others say it’s a trick. But we know better. At Cisco Meraki, magic is created by the energy and passion of our employees, who shape our dynamic community and empower us to problem-solve for our customers. We experience magic all the time and see it unfold when something complex unexpectedly becomes intuitive, when technology works the way it was intended, or when everyone is valued for who they are. When our employees have the autonomy to make an impact, Meraki can accomplish our mission of connecting passionate people to their mission by simplifying the digital workplace.

At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality.

The MX System Test (SD-WAN) QA team takes pride in ensuring the end-to-end system of the Meraki MX and vMX product line is ready to use. The team works on, but is not limited to, testing customer use cases, integration, scalability, stress and longevity testing. This team is also responsible for qualifying security services such as malware detection, URL filtering, web security, IPS, threat modelling, SD-WAN and SaaS/IaaS security capabilities. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority!

Meraki is looking for a Senior Software QA Engineer to join to support system test qualification of our SD-WAN product offerings. Your responsibility includes designing and building testbeds, crafting and implementing the integrated/application tests that resemble customer use-case for SD-WAN and Security solutions over physical, cloud, on-prem MX products and Meraki Dashboard, and contributing to industry-leading technologies in the cloud ecosystem. As a part of a geographically distributed team, you will collaborate with multiple Meraki engineering teams and customers around the globe to develop a fully-furnished test strategy. To be successful in this role, you will need to have motivation, curiosity, passion for problem-solving, and experience with telco technologies and automation as a breath.

In addition to driving test strategy, test planning and performing testing on large-scale networks you will own technical leadership to a part to the MX System Test team to implement new ideas to optimize and alleviate the team.

• Develop a comprehensive understanding of the use cases/workflows of the MX and vMX solutions, deployed in the customer environment.
• Participate in requirements/design discussions with Product managers & development team and represent the QA team.
• Craft a test strategy documents for the Meraki MX and vMX features and collaborate with other QA and development teams to cover all aspects of the features being developed.
• Execute tests and reporting test results, and test metrics pertaining to these tests.
• Develop automation scripts in parallel or ahead with feature testing to enable CI/CD (i.e Automation Driven Testing).
• Identify, evaluate and propose new test tools and methodologies for improving system-level product testing.
• E2E ownership from feature system testing to production deployment to monitoring & alerting.
• Provide mentorship to the MX System Test team and guide junior engineers in developing test-plan and reviewing their work.

• 7 years of Software Quality Assurance experience, including 3+ years in system and integration testing within large-scale routing, switching, and wireless domains.
• Expertise in SDWAN, Security, Layer-2(VLAN/802.1Q), IPv6, Layer-3 (BGP/IP/OSPF/VPN/IPSec/NAT)
• Proficient in writing quality code, using either Ruby or Python, and experienced in building and maintaining automation in CI/CD environments.
• Experience in working with cloud or containerized platforms like AWS, GCP, Azure, Kubernetes, and Docker, and skilled in using traffic generators to improve testing methodologies.

• The ability to communicate complex technical concepts clearly to peers and management.
• Strong communication skills with a track record of effective collaboration with stakeholders and understanding customer deployments for in-house testing.
• Research of applications and Framework experience – Acquired patent(s), Published White-paper / Yellow paper on embedded solutions.
• Experience with Automation framework and/or CI pipeline development.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.