Senior Solution Consultant

Fountain · Other US Location

Company

Fountain

Location

Other US Location

Type

Full Time

Job Description

Fountain is the market leader in high volume hiring with solutions that enable customers to get ahead of their hiring goals. Fountain’s all-in-one software allows companies to find and hire the right candidates faster. Our automated and customizable platform provides a seamless applicant experience while ensuring organizations have pipelines full of hourly talent who are ready to work.

Hundreds of customers, including Stitch Fix, GoPuff, Fetch, and sweetgreen, use Fountain to hire over 3 million workers annually in more than 75 countries.

In 2022, we closed $185M in our Series C, led by Softbank and B Capital, which 4.5Xed our valuation. Join our growing team of collaborative, compassionate, and unconventional Fountaineers as we empower our customers to exceed their hiring goals and open opportunities for the hourly workforce.

As a Solution Consultant, you’ll be responsible for partnering with our Account Executives (AE) throughout all steps of the deal cycle, focusing primarily on sales efforts at a practical and operational level. You are the product and packaging expert for our AE team. You will expertly deliver Fountain product demonstrations and share technical/product knowledge to prospects and customers. You are also key partners in scoping the implementation and wrangling the necessary resources (people and information) on behalf of the deal. You will maintain cross-functional relationships with product, engineering, marketing, and customer success in order to effectively communicate the latest product features and customer needs.
 
You should be adept at navigating presentations to identify and excite persona-based decision-makers, detractors, and champions. Above all, you should be driven, a self-starter, and scrappy. You're looked at not just as a product expert, but as a thought leader that helps get the deal across the finish line. 

What you’ll be doing:

  • Work closely with AEs throughout the sales cycle, primarily to perform customized demos and presentations as well as host scoping calls
  • Configure and customize demo accounts to match prospect brands and experiences using HTML and basic brand images/assets
  • Provide support, coordination, and insight during RFP and procurement deal cycles
  • Support the AE in controlling the deal by demonstrating confidence in gathering information needed, quarterbacking and managing the scoping process/people that need to be involved, and demonstrate knowledge/recommending setups that would be ideal given the scope/needs
  • Organize product feedback and customer needs to communicate back to the product management team
  • Provide technical product, service, or equipment information by answering questions and requests
  • Prepare sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends
  • Identify current and future customer needs and demonstrate solutions through the product

What you should bring:

  • Proven expertise in problem-solving, product knowledge, selling to customer needs, understanding software requirements, and product development
  • Strong verbal communication and presentation skills
  • General programming skills (how to use HTML)
  • Experience with APIs and Webhooks
  • BA/BS University degree with a concentration in marketing, promotions, advertising sales, business administration, communications, computer science, information technology, or computer engineering preferred
  • 3+ years of industry sales experience
  • Experience working with customizable tech workflow-type software (Salesforce, Marketo, Workday, Workato, Zapier, etc.)
Salary Range: $90,000 - $120,000 USD
 
#LI-KS1

Even if you do not meet all the requirements above, we still encourage you to apply for this position. While we try to be thorough with our prerequisites, not everything about you as a candidate can be condensed into a list of bullet points. What do you have to lose? 

Fountain offers an incredibly unique work environment. We employ a diverse team all over the world. Each Fountaineer is given the freedom to do their best work from wherever they choose. We also understand the importance of in-person connections and hold in-person meetings with your team and meet annually as an organization to build our relationships and focus on the future of moving Fountain Forward. 

The benefits we offer in the United States include competitive health plans and a retirement plan. Some Fountain-wide  perks offered to all employees across the globe include a flexible vacation policy, paid holidays, Rest and Relaxation days, monthly lunch stipends, annual allowances for ongoing education related to your profession and career advancement, along with home office, cell phone, and wellness reimbursements. Fountain is a global employer, so some benefit offerings will vary from country to country.

Fountain is proud to be an equal opportunity workplace. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, socioeconomic status, disability, and veteran status.

For information about how we use your information and the rights you have with respect to your information, visit our Privacy Policy.

#LI-Remote

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Apply Now

Date Posted

02/07/2023

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