The Senior Solution Sales Executive drives market success for ServiceNow's Operational Technology solutions by strategizing and collaborating with customers to enhance industrial processes through digital transformation.

Company Description
It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8100 customers including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people systems and processes to empower organizations to find smarter faster and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Solution Sales Executive will oversee market success of ServiceNow's Operational Technology Solution. Our Operational Technology (OT) products are built on our ServiceNow AI Platform and create a single source of truth and action that allows industrial processes to consistently execute with uniform information.
What you get to do in this role:

• The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.
• Support territory strategy and planning to improve vertical agreement account use case targeting and execution
• Provide input to Core AE during the account planning process based on territory strategy and recommendation
• Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
• Support customers to envision the value of industrial digital transformation for their control systems / associated industrial processes and support development of strategy by partnering with rest of account team customer and partners.
• Interlock with SC & Specialist OT SC on Capability Roadmap for feedback and agreement and team based on engagement model
• Coach AEs SDRs ACE and peer specialist teams with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
• Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
• Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications
To be successful in this role you have:

• Experience in leveraging or critically thinking about how to transform industrial operations with workflows automation and other digital solutions. This may include integration with other industrial and/or security solutions.
• Experience influencing industrial buyers across decentralized decision making and establishing a circle of influence.
• 7+ years knowledge on return on investment of specialty solutions area to lead solution win.
• Experience as an AE or in alternative sales/ customer service role
• Understanding of business sales processes particularly in industrial environments like manufacturing life sciences energy and utilities or transportation/logistics.
• Travel required: 30-50%

For positions in this New York Metro location we offer a base pay of $137000 - $226050 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.