Senior Solution Strategist

Brandwatch a Cision product empowers over 5000 of the world’s most admired companies to understand and engage with customers at the speed of social.

Combining pioneering AI-enriched digital consumer intelligence with industry-leading social media management tools Brandwatch offers a complementary suite of specialized best-in-class products and services that support intelligently connected workflows. With Brandwatch brands and agencies can adapt and thrive in today’s fast moving digital world by making smarter decisions and executing data-driven social strategies at every customer touchpoint.

Operating and serving clients the world over Brandwatch has 17 offices across the globe and more than 1000 employees worldwide.

Brandwatch is seeking passionate creative client-centric thinkers to join our Solution Strategy team in North America.

Brandwatch Solution Strategists are a global team of trusted advisors who partner with prospects and clients helping them leverage the value of Media and Digital Consumer Intelligence to generate insights that drive meaningful business outcomes. We design and consult on solutions that combine Brandwatch cutting-edge technology with human intelligence at scale.

In this role you will make an impact on our clients and our organization by:

• Serving as a subject matter expert internally and externally evangelizing and educating about Media and Digital Consumer Intelligence and how it can be used to impact business outcomes across data sets industries functions use cases and workflows.

• Building strategic partnerships with commercial teams to create and propose compelling solutions that will meet needs and increase speed to insights.

• Connecting the dots between Sales Customer Success and Insights | Services teams to create thoughtful solutions that drive meaningful client outcomes.

• Understanding strategic client/prospect business needs across sectors and functions including but not limited to Marketing Insights Product Analytics and PR/Communications to showcase how media and social intelligence can support them.

• Meaningfully contribute to strategic account and opportunity planning execution and support while identifying opportunities to strengthen best practices and develop efficiencies across the business.

Responsibilities:

• Lead or participate in discovery discussions with strategic prospects and clients guiding a fluid conversation to understand business priorities goals and accountabilities measures of success key initiatives and desired outcomes.

• Leverage our proven Solution Framework Process to synthesize and distill client needs using desk research your media and digital intelligence and industry expertise along with your understanding of Brandwatch products and services to:

• Create a solution that maps organizational/functional goals to activities and initiatives desired outcomes KPIs and metrics of success serving as a blueprint to support ongoing Brandwatch strategies/tactics.

• Recommend data infrastructures and reporting approach to support needs/goals.

• Collaborate on pricing for all services including onboarding technical builds education research studies and ongoing reporting.

• Deliver a compelling client-facing proposal that makes complex information easily understandable.

• Confidently present proposals research methodologies frameworks and case studies to prospects and clients.

• Create and present content for internal enablements marketing initiatives webinars industry events etc.

• Contribute to team revenue and retainment quota by supporting global new business opportunities and client renewals/upsells.

• Exhibit Media and Digital Consumer Intelligence subject matter expertise proactively contributing to internal discussions and having a point of view in client conversations.

• Communicate clearly and produce concise and relevant proposals/recommendations for clients and prospects.

• Travel to onsite client and prospect meetings events and functions when required (and possible).

Skills experience and characteristics:

• 7+ years relevant business experience working in the realm of Media/Social Intelligence/Digital Research Digital Marketing or Market Research with demonstrated success.

• Commercial experience selling to Fortune 1000 companies.

• Strong client-centric mindset and demonstrated ability to understand and support priorities and needs

• Invests in relationships with clients and colleagues.

• A strategic curious thinker with the ability to ask thoughtful business questions and translate business requirements technical and methodological details into benefits-driven sales documents.

• Proactive problem solver with curiosity and creativity; embraces challenges and change.

• A sense of autonomy ownership and dedication to internal/external client success and growth as an individual a team and a company.

• Thrives on collaboration; ability to provide and incorporate thoughtful feedback into deliverables.

• Interested and adept at supporting customers and prospects from a wide range of industries.

• Aptitude to understand media and social intelligence technology and how to maximize its effectiveness.

• Experience consulting on methodologies solution design best practices.

• Strong written verbal presentation and demonstration skills.

• Ability to ask for help when needed.

$120000 - $170000 a year

For Individuals based in New York Colorado Nevada Washington and California Brandwatch is required to disclose a salary range for this role. The compensation range of $120000 - $170000 is specific to these states however base pay may vary depending on a range of relevant factors.

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If you’ve found our job opportunity interesting but you don’t meet all of the requirements it’s still worth applying. We’d love to hear from you!

At Cision we're revolutionizing the way brands connect with their audiences. We provide PR marketing and social media professionals with the tools they need to excel in today's data-driven world enabling them to see and be seen understand and be understood by the audiences that matter most. Our deep expertise exclusive data partnerships and award-winning products including CisionOne Brandwatch and PR Newswire empower over 75000 companies and organizations including 84% of the Fortune 500 to achieve their goals.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity equity and inclusion is vital to driving our culture sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com .

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