Senior Solutions Architect

Join us as we deliver innovative and creative solutions to our customers. We're looking for a Senior Solutions Architect with experience executing customer implementations and is passionate about product analytics, problem solving, and excellent client service. You will have the opportunity to provide a significant impact on Amplitude and the success of our customers. The ideal candidate is an enthusiastic professional who thrives in a fast-paced environment and possesses a strong curiosity for "how things work". You are a solution- and execution-oriented individual with a dedication for getting things done. 

As a Solutions Architect, you will: 

• Own a critical phase of the customer lifecycle, technical implementation, and work with Customer Success team members to deliver great results. Serve as a trusted technical advisor for our customers to support implementation across their tech stack and continuous data management within Amplitude by becoming an expert in the Amplitude platform, SDKs, and APIs.
• Draw upon your comprehensive understanding of product analytics, Amplitude's vision, and relevant experience to guide customers in building solutions to further their product intelligence strategy.
• Maintain strong knowledge of the analytics ecosystem in order to successfully guide our customers as they integrate Amplitude into their data flows and business processes. 
• Collaborate cross-functionally with teams like Amplitude's product and engineering functions to innovate internal processes and consult on our product roadmap.

You'll be a great addition to the team if you have: 

• 3+ years of customer-facing technical experience in managing complex customer environments and owning data integration/technical implementation deployments.
• A consistent track record of successfully managing client relationships and technical projects with excellent work ethic, leadership, and project management skills.
• Prior experience working with tools in any of the following areas: enterprise SaaS, product analytics, digital marketing, A/B testing, business intelligence, customer data platforms, data warehouses/pipelines, or any of our integration partners.
• Comfortable understanding of programming languages and concepts that underpin modern web and mobile development (e.g. SQL, JavaScript, Java, Python, Android, iOS, RESTful APIs).
• Excellent verbal and written social, presentation, and interpersonal skills, with the ability to effectively explain complex technical concepts to stakeholders with an array of experience levels and technical competencies.

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform  – we help companies understand their users, rapidly release better product experiences, and ultimately grow their business. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era. 

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and wellbeing of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), learning and development (annual), commuter transit/parking (monthly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• G2: #1 product analytics solution and #3 best software product according to the 2022 G2 Best Software report.
• Business Insider: A top tech company to bet your career on.
• Fast Company: #3 most innovative enterprise company in the world.
• Amplitude went public via a direct listing in September 2021 and is now trading under the ticker AMPL. 
• Founded in 2012, Amplitude is backed by Benchmark Capital, Sequoia Capital, IVP, Battery Ventures, Y Combinator and other top tier investors.
• We’re a global and fast-growing team! We have offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in New York City, the following details are for individuals will work for Amplitude in New York City: New York City salary range: $154,000 - $231,000 base salary (inclusive of guaranteed bonus) OR (inclusive of commission)

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