Senior Solutions Consultant

About Rokt

Rokt is the global leader in ecommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.

With our December 2021 Series E raise of USD$325M, Rokt is expanding rapidly and globally – operating in 19 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With annual revenues of more than US$200M and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our five core values: Smart with Humility, Own the Outcomes, Force for Good, Conquer New Frontiers, and Enjoy the Ride. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.

Requirements

About the role

The Rokt Go-To-Market team is expanding with $325MM in growth capital raised in our Series E in 2021. We’re seeking Senior Solutions Consultants to join our team during our biggest phase of growth yet.

This role is ideal for marketers who want experience working alongside the largest eCommerce retailers in the world, helping align Rokt to their business goals.

You’ll use your background in marketing, ecommerce, customer acquisition, personalization and client relationship management to communicate the Rokt value proposition to prospective clients.

Day-to-day, you’ll work closely with our Business Development team, becoming an integral part of the sales cycle, setting up our customers in the right way and ensuring success over a long term partnership. You will not have a quota, but will have the opportunity to participate in the success of the growing Go-To-Market team.

This role directly impacts the company’s growth and is a crucial component to our ability to increase both deal velocity and deal quality as we scale both domestically and internationally.

Responsibilities

• The Solutions Consulting team is responsible for improving Rokt’s deal quality, velocity and ultimately, client success. Specifically, they’ll be the ‘marketer in the room’, applying a marketing lens to every internal and external conversation.
• Help marketing executives understand how Rokt will deliver incremental profit to their business by helping them better leverage their first party data
• Partnering with the sales team and solution selling; defining with the client how Rokt’s solution hits their objectives, coordinating bespoke demos of the product and pulling in Customer Success and Product as needed to establish credibility & deepen the relationship
• Prove the technical feasibility and value of Rokt’s platform to customers, showing a deep understanding of marketing and ecommerce technology
• Responsible for coordinating customization work with the engineering and product teams and ensuring customized solutions are built for future scale and adoption

Requirements

• 3-5+ years experience in similar roles in digital marketing, customer acquisition, or CRM/retention, at an agency, or SaaS company (MarTech or AdTech businesses)
• Highly developed commercial and strategic acumen in multiple ecommerce verticals like retail, media & streaming, F&B, travel and financial services
• You understand the digital marketing landscape with a constant curiosity to learn more
• Familiarity with common digital marketing tools, including but not limited to A/B testing, CRM tools, channels like Facebook and Google, website personalization, etc.
• You can clearly communicate how to integrate these digital marketing tools into an ecommerce website. You have a proven record of being a technical marketing champion within these platforms and verticals
• Excellent communication skills, written and verbal, and willing to take constructive feedback to increase these skills
• Track record of driving revenue growth and sales efficiencies through your relationships with clients in previous roles
• Must be willing to work full time in the New York office

Benefits

• Force for Good. We actively invest in the growth of our people and the strengthening of our communities. Our NYC office is 100% vaccinated to keep our employees and community safe and healthy. We require all Rokt’stars as well as anyone else who will be onsite at the Rokt NYC office – clients, contractors, vendors, and suppliers – to show proof of vaccination and their booster shot.
• Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high-performing, high-velocity culture - we only want the brightest and the best.
• Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
• Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
• Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.
• Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office. Plus join the gym on us! In the US, access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your whole family. And our NYC office is dog-friendly!
• Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone enjoys the upside.
• See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - New York, Sydney, London, Singapore, Tokyo.
• Get the best of both worlds with a hybrid workplace. We currently work 3 days a week in office, allowing you to enjoy the best of both worlds (please note: this is subject to change based on the needs of the business and some support roles still require a full-time presence). One week per quarter, you also have the flexibility to work from anywhere.
• We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

Salary Range: $90,000- $125,000/ year

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