Senior Solutions Consultant, Workers' Compensation

Gradient AI:    

Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have recently raised $20M from top Insurtech investors to continue fueling our growth. Our software-as-a-service platform provides bias-free, data-driven insights, enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets.  

About the role: 

We are looking for a Senior Solutions Consultant to work with our sales team and drive effective sales and implementation of our claims and underwriting AI/ML models. With a strong background in workers’ compensation, this person will draw on deep domain experience to ensure we ask the right questions, use the best tools, and provide the appropriate context; as well as to ensure the solutions we provide deliver measurable business value, and are actionable.  While claims and underwriting experience are preferred, this position has a strong focus on workers' compensation claims. 

Key Responsibilities: 

• Support the P&C sales team by building sales demo environments 
• Demonstrate our workers’ compensation claims AI/ML solutions. Arm sales team with client success stories that measure ROI like profitable improvements by creating analyses and publishing reports to the sales team 
• Join sales calls and provide demonstrations and support for technical explanation of our products  
• Field questions that range from technical understanding of ML models to general understanding of implementation tasks and milestones 
• Flesh out technical aspects of implementation and create statement of work (SOW) documentation  
• Work with our Director of Service to roll out a program that measures client success (and tracks failure) 
• Understand commitments made to clients in the pre-sales process to ensure newly implemented solutions are actionable and delivered as expected 

You are probably a good fit if.. 

• You held a job in commercial lines insurance, reinsurance, predictive modeling, actuarial statistics, in commercial lines P&C carrier or TPA  
• You are a workers compensation expert, with strong claims and risk management domain expertise. 
• You’re passionate about bettering the P&C insurance field with cutting edge technology
• You worked with a sales team and performed client-facing duties
• You used Excel or similar database tool, PowerPoint or another presentation tool, and Tableau or a similar BI tool to create reports and build ROI analyses  

A good way to measure your success is.. 

• If the P&C Sales team is surpassing individual and companywide revenue targets ($), continues to ask you for support on calls, and is using your reports and client success stories in their sales process 
• If the Client Service team is not asking for clarification on contracts after they are executed and assigned
• If the QBR program is adopted by the Client Service team and leading to new P&C product development 

What We Offer:  

• A fun, team-oriented startup culture.  
• Generous stock options - we all get to own a piece of what we’re building.  
• Unlimited vacation days. 
• Flexible schedule that supports working from home.  
• Full benefits package including medical, dental, vision, 401k, and more.  
• Ample opportunities to learn and take on new responsibilities.  

We are an equal opportunity employer.