Senior /Solutions Engineer

As a Sumo Logic Sr/Solutions Engineer, you will be paired with multiple Expansion Account Executives, and be our customer’s primary technical point of contact. You will take a consultative approach with our customers, identifying their pain points and driving technical alignment between customer needs and Sumo Logic's Next Generation Cloud-Based Log Management and Analytics solution.

You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process. The best candidates for this position will have a track record of success in being technically proficient as well as customer savvy. You must have an excellent knowledge of the requirements and challenges enterprises (small and large) face with log management and analytics. 

Responsibilities

• Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic’s value proposition, vision, and strategy to customers
• Proactively evangelize the benefits and capabilities of Sumo Logic’s next-generation Cloud SIEM and SOAR
• Get hands on with the Sumo Logic platform to prove out customer use cases
• Build credibility with technical champion at customer
• Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase 
• Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers
• Deliver product and technical demonstrations of the Sumo Logic service
• Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers

Requirements

• B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred)
• 3+ years as a Solutions Engineer/Solutions Architect/Sales Engineer, Implementation Consultant, Site Reliability Engineer, with experience leading projects and/or working with customers
• Demonstrable understanding of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc
• Demonstrable understanding of open-source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred)
• Demonstrable understanding of SaaS solutions in multi-tenant architectures
• Demonstrable understanding of one or more cloud providers: Amazon Web Services (AWS), Google Cloud Platform (GCP) or Microsoft Azure (certification is preferred)
• Understanding of technical infrastructure (servers, networking devices, storage, etc.), modern application architecture (micro-services, containers), Kubernetes, Docker, and/or Lambda (preferred)
• Understanding of one or more monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred)
• Comfortable working in a dynamic, fast-paced startup environment
• Comfortable with learning new technologies.
• Comfortable learning business value concepts.
• Strong written and verbal communication skills, as well as business and technical acumen

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