Senior Solutions Engineer Enterprise - East

• Partner with account teams and channel partners with Fortune 500 customer accounts tracking the overall customer profile business problems and complexities roadmaps and solution success to optimize the customers within your account team territory
• participate in customer discovery to understand the customer's current state what business problems they want to solve and map back to the Atlassian products platforms and solutions that will get them where they want to be
• Probe for and identify additional opportunities for cross-product/solution expansion
• investigate discover and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process articulating and showing the customer the value of the software and how it can change their way of working
• have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value-based demonstrations both standard and customized flexing across multiple different stakeholder needs from deep individual product demos to selling the large vision of the whole portfolio
• Understand lead and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with aligned account executives regularly discussing pipeline current and upcoming opportunities and needs bi-directional feedback and ways to improve the selling cycle together
• Understand track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn develop and refine your pre-sales and product solution and platform offering knowledge and sales processes and Atlassian products progress

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity with excellent communication strong presentation skills to multi-level audiences and unmatched agility to do what it takes to get the job done.
• You're a creative problem solver who can interpret complex business problems boil them down into solutions and collaborate with prospects partners and the Atlassian sales team to deliver compelling value-based solutions.
• You're equally comfortable in both a business and technical context interacting with executives or talking shop with strong technical audiences.
• You love to learn and continuously grow and challenge yourself are open to giving and receiving feedback tolerate failure love to win hate to lose and are passionate about making customers and Atlassian successful.
• If you're looking to be a cog in the system this job isn't for you. You've got a customer-centric mindset with a proven track record in building executive relationships with customers and rally the internal teams to collaborate across the company to meet our customers needs.

What We Do

Atlassian creates teamwork solutions for high-performing teams. Our portfolio of collaboration and work management software products includes Jira Confluence Trello Loom and Rovo. More than 300000 businesses worldwide rely on Atlassian’s technology including 80 percent of Fortune 500 companies. Our solutions support various business teams and they help organizations plan track and deliver their biggest ideas together.

Why Work With Us

At Atlassian we believe we can accomplish so much more together than apart — which is why everything from our tooling — to our distributed workforce — to how our teams are structured is rooted in collaboration. Come join us and help unleash the potential of every team.

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