Senior Solutions Engineer, Professional Services

Since its inception in 2020, the Solutions Engineering Team is a force to be reckoned with, as we have grown rapidly from 1 to ~30 people globally. Our team’s mission is to be technical solutions champions for both the customers’ and partners’ needs - we bring the Miro product to life within the complex environment of our customers.

As a Solutions Engineer for the Professional Services vertical, you’re a critical link between the Go-To-Market and the Product/Engineering sides of Miro. You’ll be a key partner to the Sales, Customer Success, and Partnerships teams in building out this new vertical and shaping how our Professional Services customers use Miro.

• Act as a technical product advisor to our Enterprise PSP customers, both pre and post-sales
• Work in collaboration with Sales to lead discovery to identify technical requirements & pain points
• Architect and demonstrate our product solutions that showcase qualitative and quantitative business value
• Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams
• Serve as product expert with deep understanding of our integrations, APIs, application security, and line of business use cases
• Play a part in meeting & exceeding quarterly revenue targets for the go-to-market function 

• 3+ years of Solutions/Sales Engineering at SaaS company
• 1+ year of working at a Professional Service Provider (Consulting Firms) or experience selling SaaS into PSPs 
• Experience with identify providers (Active Directory, Azure, Okta) and enterprise security solutions (SAML/SSO, DLP, SIEM)
• Familiarity with REST APIs/Web SDK and SaaS applications
• Proficiency in conveying technical value based and business knowledge to customers to drive outcomes
• Ability to connect with customers from end-users to C-level
• Strong critical thinking and problem-solving skills to overcome objections
• Strong prioritization and project management skills
• Ability to collaborate with your cross functional teammates

• Excellent Medical, Dental + Vision health benefits
• Scrappy scale-up environment with hyper growth potential where you’ll learn best in class skills
• Competitive salaries + Flexible time off
• 401k matching + Stock options
• Free lunches + Office snacks
• Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
• Opportunity to work for a globally diverse team distributed across 11 hub locations