Job Description
Being a Senior Solutions Engineer at iManage Means…
You will act as a trusted advisor to clients and prospects leveraging your in-depth knowledge of the iManage platform to design tailored solutions address technical challenges and drive successful sales engagements. You will have the opportunity to collaborate closely with Sales Product Management and Implementation teams to ensure seamless handoffs and alignments throughout the Sales Cycle. With a customer-centric mindset you will use your ability to devise creative solutions that address client challenges and deliver exceptional value.
As a Senior Solutions Engineer in the pre-sales process you will use your expertise in solution architecture design and cloud technologies to provide expert guidance on topics ranging from APIs and integration to AI and machine learning fundamentals.
Here is what one of our leaders Nabeel Ali - Solutions Engineering Manager has to say about the opportunity: “We’re working with truly cutting‑edge technology integrating advanced AI capabilities directly into our platform. You’ll partner with customers who are on the front lines of adopting transformative AI solutions helping them bring next‑generation capabilities into their tech stack. If you’re energized by the idea of positioning innovative AI technology in the market and shaping how organizations leverage it this role will be an incredible opportunity.”
iM Responsible For…
- Acting as the technical lead in the pre-sales process providing expert guidance on iManage solutions to clients and prospects.
- Conducting in-depth discovery sessions to understand client requirements and propose solutions aligned with their business objectives.
- Designing and delivering tailored product demonstrations proofs of concept and workshops to showcase the capabilities of the iManage platform.
- Identifying and addressing technical gaps or challenges proactively offering innovative solutions to enhance client outcomes.
- Developing and maintaining strong relationships with key stakeholders at all levels establishing trust and credibility.
- Staying current with iManage product updates industry trends and competitive offerings to ensure relevance in client engagements.
- Creating technical documentation solution diagrams and proposals as needed to support sales efforts.
- Mentoring less experienced pre-sales team members sharing knowledge and best practices to elevate team performance.
- Responding to client RFIP/Infosec's.
- Developing Demo Environments and maintenance ensuring pre-sales have the best platform to showcase our capabilities.
- 6+ years of experience in a technical pre-sales role or similar function within the B2B SaaS space.
- A strong technical background with experience in solution design integrations and cloud platforms.
- The proven ability to work cross-functionally with Sales product and delivery teams.
- A customer-centric mindset with a focus on understanding and exceeding client expectations.
- Experience in identifying gaps in client requirements or processes and proposing appropriate solutions.
- Strong communication skills including the ability to present complex ideas to a variety of audiences.
- The ability to travel across the U.S. and Canada as needed.
- Experience within the legal tech or document management space.
- Knowledge of APIs data migration and/or basic scripting (PowerShell Python)
- Hands on experience with iManage products.
iM Getting To…
- Join a rapidly evolving industry-leading SaaS company on an exciting journey of growth and scalability!
- Take on meaningful high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
- Own my career path with our internal development framework. Ask us more about this!
- Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
- Be part of a supportive and experienced team within a dynamic inclusive and encouraging culture.
- Enjoy flexible work hours that empower me to balance personal time with professional commitments.
- Collaborate in a modern open-plan workspace featuring a gaming area free snacks and drinks and regular social events.
- Creating an inclusive environment where I can help shape the culture not just by fitting in but by adding to it.
- Providing a market competitive salary that is applied through a consistent process equitable for all our employees and regularly reviewed based on industry data.
- Rewarding me with an annual performance-based bonus.
- Offering comprehensive Health/Vision/Dental/Life Insurance and a 401k Retirement Savings Plan with a company match up to 4%.
- Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave and 10 weeks 100% paid for secondary leave.
- Providing me with a flexible time off policy to take the time off that I need. Be it for vacation volunteering celebrating holidays spending time with family or simply taking time to recharge and reset.
- Having multiple company wellness days each year to prioritize mental health and well-being.
- Providing access to RethinkCare a global behavioral health platform that enhances personal well-being strengthens professional resilience and empowers parental success through expert-led training and resources.
iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received please send them to [email protected] so our team members can review.
About iManage…
At iManage we are dedicated to Making Knowledge Work™. Our intelligent cloud-enabled and secure platform is trusted by 4100+ customers and 430000 users worldwide managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who embrace challenges. People who thrive on solving problems pushing boundaries and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality empower our employees to grow unlock their potential and create a meaningful impact on everything we do.
Whoever you are whatever you do however you work. Make it mean something at iManage.
iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Learn more at: www.imanage.com
Please see our recruitment privacy statement
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What We Do
iManage is dedicated to Making Knowledge Work. Over one million professionals across 65+ countries rely on our intelligent cloud-enabled secure knowledge work platform to uncover & activate the knowledge that exists inside their business content and communications. We are continuously innovating to solve the most complex professional challenges & enable better business outcomes. Our work is not always easy but it is ambitious & rewarding. We are a people-first company where our employee's wellbeing is our #1 priority! That’s why we offer generous paid time off private benefit packages that include Health/Vision/Dental/Life plus our employee assistance program (EAP) and HealthyMinds app to support your mental health and wellbeing. We realize that work is more than just a paycheck; it’s an important part of living and growing. We strive to have a positive impact on families and a commitment to creating an organization where everyone can thrive. We’re on a mission to foster an environment where everyone makes progress innovates and comes together as part of a best-in-class workplace. Everyone at iManage plays an important part in achieving our vivid future.
Why Work With Us
We’re looking for people who love a challenge. People who are happiest when they’re working hard solving problems and collaborating with the industry’s best and brightest. In exchange we’ll make sure the work you do here is worth doing. That’s the iManage way. It’s how we do things that might appear impossible.
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Employees engage in a combination of remote and on-site work.
We provide flexibility for our employees to have a meaningful work-life balance as remote workers & an option to work from 1 of 7 global offices
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Date Posted
04/25/2026
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