**Senior Specialist, Stakeholder Engagement OE

About us

National Grid is hiring a Senior Specialist, Stakeholder Engagement in Buffalo, New York.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business.

Job Purpose

The Senior Stakeholder Engagement Specialist is responsible for meeting the outreach and education needs of National Grid's gas and electric complex capital infrastructure improvement projects. As part of multiple project teams, the Senior Specialist will be responsible for a multimillion-dollar portfolio of complex construction projects, implementing strategic community relations campaigns to safeguard the on-time and on-or-under budget build-out of these projects.

Key Accountabilities

1. Represent the Company as the Subject Matter Expert for stakeholder and community relations for complex construction projects

1. Create and manage the outreach and marketing collateral needed for the educational needs of a variety of audiences supporting a portfolio of electric and gas complex capital projects

1. Develop project messaging, boiling technical information down to messaging that is easily understood by the layperson

1. Plan and execute project-related events, including open houses and public statement hearings

1. Work with internal and external stakeholders throughout planning, permitting, construction, and post-construction phases of projects to solve issues around project impacts, including noise, traffic, visual, recreation, etc.

1. Build and maintain long-term professional relationships with external and internal (ie. VPs, Directions, Managers, Engineering, Legal, Environmental, Project Management, and Customer and Community) within a defined geographic footprint in support of complex capital projects to ensure community and municipal relationship management is embedded into National Grid's standard practice for all complex capital projects

Qualifications

Bachelor's degree preferred in Business, Communications, Political Science, Environmental Science, or other related field, and 7+ years of related experience

Experience with customer, community, and municipal relations

Strong writing skills, including official documents and marketing materials

Strong verbal communication skills, including public speaking, with experience in communicating in potentially contentious forums

Proficient in relevant software, including Microsoft Office products (Excel, Word, PowerPoint) and Adobe Creative Suite (Illustrator, InDesign, Photoshop)

Proficient project management and time management skills

Work within a team to plan and execute for outreach and education, and to respond to stakeholder questions

Manage the execution of outreach plans with internal stakeholders across disciplines (e.g., Strategic Communications, Jurisdiction, Economic Development, etc.)

Communicate complex engineering, environmental, construction, and regulatory information

Develop informative, professional letters and collateral

Plan and execute successful events in potentially contentious environments

Available for 24/7 emergency coverage, evening meetings and presentations.

Experience in utility or construction industry a plus

Travel required, including off-hours on occasionValid driver's license required

More Information

Salary

$82,000 - $95,000 a year

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Internal candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.