Senior SRE Engineer

Finalsite is the preferred website communications enrollment and marketing platform of more than 7000 schools and school districts in 119 countries around the world. The company’s people products and services transform how schools connect and engage with their community recruit students and staff and fundraise; while managing the complex requirements around data privacy accessibility hosting and security. Finalsite products and services include award-winning website designs a robust content management system mass communications tools a powerful enrollment management system innovative inbound marketing tools data integration training support and marketing consulting. Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the U.S. as well as Europe South America and Asia. For more information please visit www.finalsite.com .

VISION

Finalsite will transform the way school communities engage with their schools. SUMMARY OF THE ROLE

As a Senior Site Reliability Engineer (SRE) you will be a key advocate for the health observability and maintainability of our production environment and its associated components. The ideal candidate possesses a background in both software development and systems skills grounded in computer science fundamentals.

LOCATION

100% Remote - Anywhere within the US

RESPONSIBILITIES

• Evangelism Skills: Ability to articulate site reliability concepts in both business and technical terms fostering stakeholder buy-in for key metrics like SLIs/SLOs.

• Fault Tolerance: Deep understanding of fault tolerance in software and systems with expertise in discussing architectural design patterns.

• Automation Mindset: Strong desire to automate tasks employing infrastructure as code and tooling to eliminate toil.

• Curiosity: Natural curiosity to understand why and how things work going beyond functionality to comprehend the underlying mechanisms.

• Total Ownership: Willingness to take ownership investigate unfamiliar areas and contribute from browser to persistence layer with solid debugging skills.

• Architectural Thinking: Understanding of distributed computing fundamentals striving for system resilience self-healing and reduced human intervention.

QUALIFICATIONS AND SKILLS

• Experience: Minimum 4-6 years in DevOps SRE Systems or software development roles.

• Email Delivery Experience: Deep understanding of email delivery - SMTP SPF DKIM DMARC is a must.

• Cloud Expertise: Extensive experience with public cloud platforms (AWS GCP Azure).

• Containerization Knowledge: Deep understanding of workload orchestration and containerization (Kubernetes Docker).

• Automation Skills: Proficiency in scripting (Bash Ruby Python) and infrastructure as code (Terraform).

• CI/CD Experience: Familiarity with CI/CD platforms like GitLab or Jenkins.

• Proven Track Record: Demonstrated success in supporting critical production systems with minimal downtime.

• Networking Basics: Basic understanding of networking components including routing DHCP and DNS.

• Availability: Willingness to participate in our 24x7x365 on-call rotation.

• Mentorship Experience: Previous experience mentoring both developers and junior engineers.

• Bonus Points: Interest in Helm/Kapitan exposure to Ruby on Rails and interest and knowledge with Golang specifically within the context of the Kubernetes API

Link to All Staff Competencies and Mental and Physical Requirements

RESIDENCY REQUIREMENT

Finalsite offers 100% fully remote employment opportunities however these opportunities are limited to permanent residents of the United States. Current residency as well as continued residency within the United States is required to obtain (and retain) employment with Finalsite.

DISCLOSURES

Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsite's People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and don't fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a finalsite.com email address. For added security where possible apply through our company website at finalsite.com/jobs