Senior Staff Engineer - Site Reliability

Company Description

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

• Experienced L3 SRE engineer based on business-critical SaaS application.
• Capacity to L3 across the full stack including infra backend and front-end, before escalation to engineering business unit.
• Capacity to automate SRE tools to provide proactive L3 support, close to our tech monitoring strategy.
• Capacity to work under business pressure for business critical applications.
• Capacity to communicate accordingly with L1,L2, Engineering, Product managers, leadership and end-users during troubleshooting.

Qualifications

Must have Skills: Kubernetes (Expert), Github Actions, Terraform (Expert), and AWS.

• Capacity to communicate accordingly.
• Experience with incident and problem management.
• Experience with multitenant applications.
• Solid understanding of networking concepts (TCP/IP, DNS, Routing, etc) like VPCs, subnets, firewalls, and load balancing, TLS and SSL.
• Experience with CI/CD pipelines (e.g., Jenkins, Github Actions) & version control.
• Python, react/next - Monitoring and logging to analyze & track resource utilization, application performance, and identify potential issues, Grafana, Prometheus, Loki or ELK.
• Experience with AWS, particularly EKS, serverless, queue & various databases.
• Solid knowledge Kubernetes.