Senior Staff Product Operations Manager (Contract)

Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation fintech company using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role:
As the Senior Staff Product Operations Manager for SIPS, you will be the primary operations interface to the core product development team and other functional organizations within SoFi. This broadly impactful and highly visible role will require you to collaborate across organizational boundaries with cross-functional leaders in engineering, product, design, business, risk, operations, privacy, legal, and other critical functions to drive the strategy and execution of SIPS initiatives. You will ensure the successful launch of products toward meeting its stated cost, quality, schedule, availability and customer experience goals.
The ideal candidate for this role exhibits passion and curiosity for highly complex technical initiatives, meticulous attention to detail, tenacious commitment to delivering results with quality and expediency, and exemplary written and verbal communication skills.
What you'll do:

• Establish and implement processes and mechanisms that enable the SIPS organization to operate efficiently as our business scales.
• Establish data reporting standards and data insights to help organizations to make data driven decisions
• Establish planning and communication standards for alignment across all product objectives, timelines, and deliverables
• Help organize and facilitate town hall and offsite participation, agendas and logistics for SIPS EPD leaders

What you'll need:

• Bachelor's degree or higher
• 6+ years of experience in technical (software, data, engineering) program management
• Demonstrated ability to deliver large-scale, enterprise-level programs successfully
• Experience influencing stakeholders and executive leadership through clear and concise written and verbal communication
• Logical, structured, and data-driven approach to problem-solving
• Strong sense of ownership and bias for action
• Ability to partner effectively across levels and functions

*Due to the temporary nature of the engagement, this position is not eligible for visa sponsorship.*
**Please note the following benefits only apply to full-time employees**
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.