Senior Storage Engineer I

Qualifications: 

• Bachelor’s Degree in Computer Science, Business or Engineering. Equivalent work experience may be considered in lieu of education. 

• Dell EMC Powerscale (Isilon) administration 

• Dell EMC Unity administration 

• Experience with zoning Cisco MDS Switches 

• Experience in IT service delivery using the ITIL framework 

• Demonstrated experience working as part of a high performing team 

• Strong interpersonal, oral, and written communication and collaboration skills 

• Ability to communicate complex technical details to all levels of management  

• Expertise in understanding, setting, and managing customer expectations 

• Strong organizational skills including the ability to set shifting priorities to meet deadlines 

• Ability to understand and solve complex problems quickly 

Responsibilities: 

• Day-to-day operational support and maintenance (including patching and upgrading) of the storage environments 

• Maintains detailed documentation and inventory of all managed environments 

• Responsible for timely on-call response to incidents 

• Maintain confidentiality of sensitive company data without exception 

• Maintain an instant and trending view of the health of the infrastructure  

• Participate in other IT projects and/or tasks as needed  

Core Values 

• Strong interpersonal, oral, and written communication and collaboration skills with all levels of management 

• Strong organizational skills including the ability to adapt to shifting priorities and meet frequent deadlines, 

• Demonstrated proactive approach to problem-solving with strong judgment and decision-making capability. 

• Highly resourceful and collaborative team-player, with the ability to also be independently effective and exude initiative and a sense of urgency. 

• Exemplifies our customer-focused, action-oriented, results-driven culture. 

• Forward looking thinker, who actively seeks opportunities, has a desire for continuous learning, and proposes solutions. 

• Ability to act with discretion and maintain complete confidentiality. 

• Dedicated to the firm’s values of non-negotiable integrity, valuing our people, exceeding client expectations, and embracing intellectual curiosity and rigor.