Senior Strategist (Digital)

WongDoody is hiring a Senior Strategist to support the creation of brand and experience strategies that resonate with consumers (B2C + B2B) while generating value for our client's business.

With support and guidance from Strategy Directors and Principals, the Senior Strategist will be an important contributor across a variety of accounts. The Senior Strategist will collaborate with cross-functional teams (XD, Engineering, and Creative) on digital product/experience, brand and marketing campaigns.

WHAT YOU'LL DO

• Support the strategic direction of our clients, their audiences, and their experiences:
• Intake client documents such as business plans, marketing plans, personas, journeys, customer research, and analytics to understand their business, goals, and challenges.
• Interview client stakeholders, run experience audits and competitive reviews of client’s brand and digital presence.
• Compile research and data on audiences, trends, and brands using third-party research tools (GWI, Resonate, Talkwalker).
• Instigate primary qualitative and quantitative consumer research to unearth insights that provide an understanding of different audiences; ensure this understanding is reflected in personas, consumer journeys, and experience maps.
• Distill and present discovery findings to clients and the broader team.
• Support Strategy Principals and Directors in developing recommendations that address gaps, inspire incredible work and lead to meaningful improvement.
• Plan and help facilitate ideation and strategic activities such as workshops and brainstorming.
• Create thoughtful, expressive strategies, brand positioning, communications, and go-to-market plans that help focus and inspire our CX and creative teams.
• Develop creative briefs anchored in strong insights, clearly articulate the human problem behind the business problem, and have a compelling and single-minded idea.
• Participate in internal reviews to provide strategic guidance; collaborate to ensure effective translation from discovery to design to execution.
• Partner with broader client teams to share learnings on emerging technologies within the experience and brand landscape as well as larger consumer trends from social, popular culture, and international markets.
• Collect information around strategy, insight, and research vendors and share knowledge with others.

WHAT YOU'RE LIKE

• Stellar interpersonal skills: the ability to influence cross-functional teams without direct authority.
• A curious, social, flexible thinker who enjoys connecting the dots.
• Highly adaptable and enjoys a variety of different work and approaches.
• A clear and compelling communicator (strong verbal, written, presentation, and interpersonal skills).
• The ability to manage up, down, and sideways and communicate effectively at all levels.
• A clear point of view and confidence in it, while having the openness and interest to listen to clients’ and teammate’s perspectives.
• Sense of humor!

WHAT YOU'VE GOT

• 4-6 years of strategy experience within a digital creative agency or innovation consultancy.
• Multi-category/industry experience with B2B and B2C.
• Experience with product design and development.
• Hands-on workshop experience.
• Strengths in client-facing discussions and presentation delivery, 
• Comfort working with third-party analysis and data sets such as GWI, Resonate, and Talkwalker.

 
TO APPLY: Please upload a resume and cover letter for full consideration.

THE PERKS

We’ll pay you to come work here because we’re generous like that. Our salary range for this role is $90-110k, but on top of your paycheck, you’ll receive a whole lotta benefits to help keep you healthy, secure, and balanced. You’ll get great medical, dental, and vision insurance (paid in full), 401K with company match, extended holidays, flexible summer hours, and volunteer time off to name a few.
ABOUT US

WongDoody is a human experience company, powered by Infosys with offices around the globe. Since our founding in 1993, we have won hundreds of international awards for creativity and marketing effectiveness, while building a culture that consistently makes WongDoody one of the “Best Places to Work”. We recognize and agree that our people and our culture are paramount to our success.

While some of us are still working remotely in North America, our regional offices are open! Our teams currently enjoy working in a hybrid capacity and we gather in the office as client needs, agency celebrations and team dynamics dictate.

We are a team of fun, fearless, ego-less, values-driven, and collaborative problem-solvers distributed around the world with one goal in mind – creating better human experiences. Human experiences are the touch points that make brands and technology matter to customers. We use strategy, creativity, design, and data to develop engaging experiences that transform businesses, and work with Infosys to achieve global scale at speed.

WongDoody is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse, and inclusive workspace regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.

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