Senior Strategy Manager, Web

Join our team

TELUS Agriculture & Consumer Goods (TAC) is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer. 

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding. 
Here's how: 

Are your friends tired of hearing you talk about great user experiences and customer journeys? Do you geek-out on optimization and analytics? Do you thrive looking for patterns and understanding user personas? Can you speak fluent SEO and just enough HTML? Do you know the right way to tweak a CTA for best results? Can you translate business objectives and customer pain points into that illusive sweet spot of a great digital experience? Are your communications skills strong enough to translate digital-speak to rally teams around a unified vision? Are you a self-starting, problem-solver with a passion for helping shape change and build foundations to grow from? 
As a senior member of the Digital Promotions team within the Brand & Customer Marketing group, the Senior Strategy Manager, Web will play a vital role in building, managing and optimizing the digital journey in marketing efforts for the TELUS Agriculture & Consumer Goods portfolio of services. Your responsibilities will include:

• The successful candidate will own the ongoing development, management and optimization of our website and digital customer journey
• They will work collaboratively with the marketing operations lead and customer and content marketing leads to build truly exceptional content and a customer journey that delights visitors and drives conversion
• This role will be responsible for maintaining and updating the site, working closely with our digital and media agency partners to execute on long-term plans
• The successful candidate will play a significant role in weekly measurement of digital KPI’s, identifying key patterns & insights, and recommending action plans
• Along with the Manager, Digital Promotions, Director, Marketing and other internal stakeholders, the successful candidate will help drive the evolution of the overall digital customer experience including self-service and ecommerce
• This role will also be responsible for supporting the integration of newly acquired solutions and brands into a unified external presence and internal process

You're the missing puzzle piece:

• Seven+ years of experience working with web solutions in an user experience, product owner, analytics, and project management capacity 
• Exceptionally strong analytics and reporting skills - familiarity with GA2 is a must, familiarity with Adobe considered an asset
• Proven track record of translating KPI’s to insights and action plans for varying levels of stakeholders 
• Strong understanding of best in class user experience practices
• Experience working with various CMS, analytics and marketing automation tools
• Proven track record of driving results working in an environment with a high degree of autonomy
• Exceptionally strong analytical and project management skills 
• Proven ability to handle the stress of client expectations 
• Must be comfortable with autonomy, able to manage multiple stakeholders and projects with extreme attention to detail and organisation
• A collaborator who can work cross-functionally – role requires substantial relationship management
• Strong business acumen with an ability to evaluate ideas against business needs and success criteria
• Ability to simplify complex issues and proven track record of developing highly effective executive communications

Great to haves:

• Self-starter – able to work independently; anticipates needs and takes initiative 
• Analytical – able to quickly synthesize key information and take action to drive results
• Organized – excellent time management and prioritization skills
• Adaptable – comfortable working in a dynamic, quickly evolving environment 
• Problem solver – able to easily pivot and find new, innovative solutions 
• Team oriented – exceptionally strong interpersonal skills, works well with individuals across teams
• Leader - able to create clarity and define success in a way that motivates and inspires a team 
• Coach-like - guides and empowers team members through feedback, questions, and support to foster growth and maximize potential
• Customer focused - pays close attention to the pivotal details that impact clarity and delight in the customer journey

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS Agriculture & Consumer Goods, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let’s make the future friendly.

Accessibility

TELUS Agriculture & Consumer Goods is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.