Senior Supplier Associate

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate's Guide .
The Senor Supplier Associate, under technical supervision, contributes to the execution of relevant supply category strategy for a CNA function and supplier management activities including consulting, performance trends, issue management, corrective action plans, and process improvements for all assigned supplier categories. This role will work with suppliers using Performance, Contract, Finance, Risk and Relationship to support a corresponding line of business. The role will have accountability for coordinating moderate complexity business requirements and the sourcing negotiation and contracting for new/potential suppliers.
As determined by CNA and depending on experience and/or qualifications, candidates may be hired into one of two Claims positions: Sr. Supplier Associate or Supplier Consultant.
JOB DESCRIPTION:
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

• Support functional line of business to develop Category Strategy by identifying their product and service requirements, and providing supply market insights to form a short to mid-term views.
• Provide input into the appropriate strategies and levers to apply to procure products and services at the optimal terms and pricing.
• Participates in the identified sourcing strategy and applying the identified sourcing levers through RFPs, soft-market-tests, and other mechanisms.
• Recommend ideas to achieve improved terms and pricing with suppliers., Conducts due diligence of supplier incentives and pain points, and . participates with EPG to execute the negotiations strategy.
• Acts as a liaison with necessary groups to obtain approval of contracts according to the agreed upon terms and pricing; this includes but is not limited to Line of Business, IT and Procurement.
• Manages supplier relationships on small to mid-size activities utilizing the five pillars of supplier management including Performance, Contract, Finance, Risk and Relationship
• Manages suppliers' service effectiveness to ensure that related goals and contracted service levels are met or exceeded.
• Investigates issue management including identifying problems, root cause analysis, and securing relevant information. Escalates issues to more senior colleagues as necessary.
• May provide financial oversight including overtime cost, invoice validation and service credit monitoring.
• Identifies risk exposure through engagement with 3rd parties and regular risk tracking. Tiers suppliers according to their risk exposure for the enterprise.
• Acts as a change agent to others.

May perform additional duties as assigned.
Reporting Relationship
Manager or above
Skills, Knowledge & Abilities

• Knowledge of specialty area as well as knowledge of departmental sourcing practices and procedures as they relate to the organization.
• Knowledge of Microsoft Office Suite as well as other business-related software.
• Excellent negotiation, verbal and written communication skills.
• Good interpersonal skills and the ability to work independently and with personnel at all levels.
• Ability to prioritize multiple tasks and projects.
• Must be results and detailed oriented with strong analytical and problem solving skills.

Education & Experience

• Bachelor's degree or equivalent experience.
• Typically a minimum of three years' work experience in supplier management.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .