Senior Sustaining Engineer

Alert Innovation is a fast-growing company on a mission to reinvent retailing through robotics. We've partnered with the world's largest retailer to develop our Alphabot® technology, which will enable a new form of retail store. We are a diverse, driven, and creative team of professionals working daily to design systems that are changing the world of customer fulfillment.

We're looking for a Senior Sustaining Engineer to delve into different aspects of the software and hardware that make up our large-scale micro-fulfillment product. You will be investigating customer issues to determine root causes and fix them. This is a fantastic opportunity if you love working in a variety of technologies and solving puzzles.

What will you do?

• Dive into code to troubleshoot and fix issues
• Partner with the operations team to provide proactive support and technical guidance.
• Work closely with peers to share technical solutions and best practices.
• Identify and clearly communicate issues, status, risks, and metrics
• Create tools to proactively identify issues
• Analyze and troubleshoot hardware and software issues at production sites
• Support deployments

What are we looking for?

• 4+ years of experience in Core Java development (version 8 or above)
• 2+ years of experience with web development and a SPA framework such as Angular or React
• Working knowledge of Linux (CentOS system management)
• Working knowledge of bash shell scripting
• Understanding of state machines.
• Working knowledge of source control systems (git) and software build systems (Jenkins)
• Familiarity with Docker
• Familiarity with Redis and Kafka (nice to have, but not required)

Our values:

All members of Alert Innovation practice the following values as part of their daily responsibilities and model these values as she/he leads or supports their teams.

• The Golden Rule: Extraordinarily powerful in its simplicity and depth: "Treat others as you would want to be treated"
• The Power of Person: The contribution of every single person in a company is important, and the performance of the entire company can only be maximized when every person strives to achieve his/her full potential and to contribute to the best of his/her ability
• The Power of Team: The Power of Person becomes amplified exponentially when a group of people working effectively as a team create "performance synergy", whereby the capacity to perform as a team is much greater than the sum of the individual members' capacities
• The Power of Truth: We strive to see the world as it is, not as we want or imagine it to be, because only then can we make it better. This core value manifests itself through questioning, probing, testing, measuring, validating, verifying, proving, listening with an open mind, and making fact-based decisions. It also fosters transparency and honesty with others, as well as self-examination and self-honesty

What we offer:

Alert Innovation offers a highly competitive salary for each job family and level within the Boston-area market in which we are based. Full-time employees receive a generous benefits package starting on their first date of employment.

• Every employee is granted stock options that vest over four years
• No fixed limits on the number of workdays that you can take off for personal reasons, including vacations. You take what you need keeping in mind the demands of your team's workload
• Medical, Dental, Vision, Life Insurance, and 401K + company match
• Tuition & work-related training reimbursement programs
• Employee Assistance Program to assist with emotional health, parenting, eldercare, nutrition, legal and financial consultation needs

The above list is only a summary of some of our benefits. To learn more, please visit: https://www.alertinnovation.com/careers.

Alert Innovation offers a safe work environment for its employees and partners. All employees, contractors, interns, and visitors are required to be fully vaccinated. Additional COVID precautions, such as wearing face masks, hand washing, and hand sanitizing are also common practices in all Alert Innovation facilities. We are a flexible work environment and offer on-site and hybrid work schedules based on team requirements.

Alert Innovation is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.