Senior SW Product Expert

Job Description

Nokia of America Corporation, Senior SW Product Expert, (Multiple Positions), Dallas TX

SALARY RANGE: $148,324- $226,673 per year

WORK SCHEDULE: 40 hours per week, M-F (9:00 a.m.-5:00 p.m.)

Responsibilities

Nokia of America Corporation, Senior SW Product Expert, (Multiple Positions), Dallas TXPerform deployment, integration, testing and validation of the Nokia's Assurance Center (NAC) product application. Integrate, verify, test, and modify software system components and apply innovative solutions to meet customer requirements and specifications. Document NAC software and application defects using a bug tracking system and report defects. Assist in software maintenance processes in emergency cases contributing to system restoration. Provide appropriate follow-up to customers and update case information in the support tool. Participate in NAC design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules. Diagnose complex problems and provide resolution or recommend corrective actions. Support development and delivery of software build-controlled production releases. Ensure customer Service Level Agreement (SLA) compliance and KPI quality performance level. Restore and neutralize operational or functionality disruptions within committed SLAs. Retain technical and design knowledge for assigned products and technologies. Provide training to the lower support teams. Create knowledge management articles. #LI-DNI

Qualifications

JOB REQUIREMENTS: Must have a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering or a related field, and 6 years of post-Bachelor's, progressive related work experience.

Of the required experience, must have 4 years of experience with the following: Backend scripting including Bash, Python, and Go; Cloud/Virtualization tools: Helm, Docker, Kubernetes, AWS, OpenStack, OpenShift, and VMware vSphere; Databases: Oracle, MySQL, and MariaDB; DevOps methodology, Jenkins, Git, Gerrit, Azure DevOps, Ansible, and Terraform; API gateways and Micro Services including restful APIs; Github and CI/CD pipeline; performing debugging, code optimization, and automation; performing systems engineering, tuning, performance, memory management and troubleshooting.

Telecommuting from a location within commuting distance of Dallas, TX may be permitted, depending on business need.

QUALIFIED APPLICANTS: Interested applicants should apply via Nokia's Career website or email their CV to [email protected] & specify Requisition #TX24-2212736 in the subject line.

If offered employment, must have legal right to work in the U.S. EOE.

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World's Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

Additional Information

US/Canada Nokia Offers a comprehensive benefits package that includes but is not limited to:

• Corporate Retirement Savings Plan
• Health and dental benefits
• Short-term disability, and long-term disability
• Life insurance, and AD&D - Company paid 2x base pay
• Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
• Paid time off for holidays and Vacation
• Employee Stock Purchase Plan
• Tuition Assistance Plan
• Adoption assistance
• Employee Assistance Program/Work Life Resource Program

The above benefits exclude students.

All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

About the Team

As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.