Senior Systems Engineer

• Provide exceptional backup services, prioritizing simplicity and enhancing the customer experience.
• Administer backup environments in a mixed environment of Unix, Linux and Windows servers.
• Build and deploy backup infrastructure, including managing backup repositories.
• Demonstrate exceptional troubleshooting skills for backup, tape, and storage issues.
• Proficiently manage critical issues within the backup infrastructure, liaising across multiple technical towers as appropriate.
• Work independently and actively coach and develop peers, as well as participate in on-call rotations as required.
• Possess in-depth knowledge of multiple backup products, both through command line and GUI interfaces.
• Drive appropriate engagement and response from key vendors to ensure service levels for this environment.
• Adhere to established company processes, including change management, incident management, and problem management.
• Utilize automation tools for efficient backup processes.

Preferred Qualifications:Skills/Abilities and Knowledge:

• Proficiency in Unix/Linux and Windows operating systems.
• Demonstrate previous outcomes in script development and process improvement.
• Client engagement Ability to develop operational reports.
• Cross-technology experience and confidence, particularly in networking and OS.
• Experience in managing critical backup infrastructure at scale

Education:

• Bachelor's degree from a four-year College or University; or 5 to 8 years of related experience and/or training; or equivalent combination of education and experience.

Related Work Experience:

• Minimum 8 years of experience in administration for multiple backup products.
• Minimum 8 years of experience in backup and recovery operations.

Working Conditions:

• Office environment.
• Travel as required.