Senior Systems Engineer

About TherapyNotes

TherapyNotes is the national leader in web-based behavioral health practice management and electronic health records software for private practices, psychologists, therapists, counselors, social workers and psychiatrists. Our software-as-a-service solution integrates patient scheduling, medical records, billing and electronic claims to streamline the way mental health professionals manage their practice.

TherapyNotes offers careers that provide you with the freedom to do amazing work, interact with great people, and offer fantastic learning and growth opportunities. Our team empowers and challenges each other to learn and solve complex problems. We build and manage web applications with a strong emphasis in healthcare. If you are looking to join a supportive team, use your leadership experience, and build great products, please submit your application.

Our growing team is located remotely and on-site at our 30,000 square foot corporate headquarters in Horsham, PA!

Position Description

TherapyNotes is searching for a Senior Systems Engineer in MST or PST to join our growing team of cloud-first technology enthusiasts. The right candidate has an acute attention to detail and an inquisitive mind to challenge the status quo.

What are we passionate about?

• Developing automated engineering runbooks
• Treating infrastructure as code
• Cultivating a DevOps culture
• Improving site reliability through innovative, cloud-first architectures

Requirements

• BS degree in Information Systems, Engineering, or equivalent
• 8+ years of experience managing Microsoft desktop and server environments
• Microsoft Certified: Azure - Fundamentals, Microsoft Certified: Azure Administrator, MCSE certifications or equivalent experience
• Expert in hybrid and cloud-based compute, storage, and containerization solutions (Azure & Docker preferred)
• Proficiency in traditional and PaaS web application technologies such as Azure Web Apps, IIS, application load balancing
• Expert in Microsoft technologies such as M365, Azure Active Directory, Windows Server 2019+
• Proficiency with DevOps, Infrastructure as Code (IaC) strategies, and variable workload (container) orchestration
• Proficiency in programming languages (e.g., SQL, PowerShell)
• Proficiency with ITIL and/or ITSM principles
• Displays an entrepreneurial instinct for identifying value and pragmatic solutions
• Ability to manage diverse activities simultaneously, delivering on commitments and operating with speed, accuracy, and strong judgment
• Ability to operate independently as well as influence across the technology organization
• Strong project management skills and detail-oriented

Responsibilities

• Manages and supports a cloud-first application platform including cloud infrastructure, cloud security, incident management, performance management, capacity management, etc.
• Provides escalated technical guidance and support to the IT Service Desk and Software Development teams.
• Ensures all infrastructure solutions and operational activities adhere to the security and operating policies established by the organization.
• Designs build, and maintains infrastructure solutions to meet the company's needs.
• Performs recurring IT operational tasks to ensure the environment remains in good health
• Identifies opportunities for improving service delivery or the health of the environment

Benefits

• Competitive salary
• Comp-time and flexible work hours
• Full health, life, disability, and dental insurance
• Retirement plan with company contribution
• Annual company profit sharing
• Personal development/training budget
• Open, collaborative work environment
• Extensive 2-week onboarding plan
• Comprehensive mentorship program
• Company provided refreshments

#LI-Remote

TherapyNotes, LLC is an Equal Employment Opportunity Employer. All candidates whom have been given a conditional offer of employment with TherapyNotes, LLC must also undergo a criminal background check.