Senior Systems Engineer

Are you a passionate innovator looking to harness the power of technology to do more good? You've come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible-the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.
As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from CyberGrants, EveryAction, Network for Good, Social Solutions, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. This will reshape philanthropic giving, empower digital transformation, and bring the social good sector the technology it needs to accelerate lasting social change.
NGP VAN is the leading technology provider to Democratic and progressive campaigns and organizations, as well as nonprofits, municipalities, and other groups, offering clients an integrated platform of the best fundraising, compliance, field, organizing, digital, and social networking products.
Trusted by campaigns of every size, NGP VAN's award-winning tools have elected thousands of Democrats to local, state, and federal office. Nearly every Democrat running for office is powered by NGP VAN. There's a friendly, relaxed atmosphere at NGP VAN that makes work fun. Fueled by our love of important causes + game-changing technology, our team is made up of smart, passionate people who truly care.
The Systems Engineer will plan, implement and maintain a mix of hardware, software and services in support of our customer-facing applications. Because we're a software company, familiarity with the software development lifecycle is extremely helpful. The candidate will be expected to use and participate in maintaining our script resources.
Like most IT teams, we handle a mixture of break/fix and project work. This position will focus on production, internet-facing systems. We expect the Systems Engineer to spend about half of their time on projects, and about half on triage and troubleshooting. Systems Engineer candidates should be comfortable interacting with staff at all levels of technical expertise. Because our team is fairly small and flat, all IT staff provide some internal end-user technical support.
This is a full-time position with some on-site work in Boston. Our team values communication and documentation. We have daily meetings to collaborate and make decisions. We document our work in a combination of JIRA and Confluence. We use Slack all day.
Responsibilities
* Research, recommend, plan and deploy systems
* Support production, internet-facing systems
* Occasional planned work outside of regular business hours (with comp time)
* Participate in on-call PagerDuty rotation (typically after 6 months)
Actual Minimum Requirements
These are really the actual minimum requirements - if you don't meet them your application will not be considered, and if you do meet them we encourage you to apply even if you feel underqualified.
* 6+ years of professional IT experience
* 4+ years of production, internet-facing-system support, involving:
* Windows Server operating systems
* Web, email, and database application servers
* 3+ years of experience with scripting languages (PowerShell, Windows batch file, VBScript, Bash, etc.)
* Thorough understanding of IP networking
Because we work with a variety of hardware devices, some quite large, candidates should be able to lift 30 lbs.
Other Relevant Experience
We're including this list only to be helpful and informative - nothing here is required for the interview process or before starting the job. As long as you're strong on fundamentals and excited to learn new technologies, you're a good candidate!
* Microsoft Azure and Amazon Web Services cloud computing operations
* On-premise network, server and storage infrastructure including
* VLANs and switch management
* VMWare server virtualization products
* Storage Area Networking
* IIS and SQL Server
* VMWare and modern Linux operating systems
* PowerShell DSC configuration management
* Source control, change management and ticket-tracking systems
* Project planning, including writing project plans
* Agile methodologies
* Public Key Infrastructure (aka PKI aka certificates) management
* Progressive political campaigns and non-profits
*NGP VAN believes a diverse, inclusive staff makes us a stronger company and better partner for our clients. Women, people of color, LGBTQ individuals, and members of other minority or marginalized groups are encouraged to apply. We're committed to hiring people on the basis of qualifications, merit and business need, and EveryAction is proud to be an equal opportunity employer.*
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy
• Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
• Up to 15 paid company holidays including some commemorating social justice events and self-care
• Paid volunteer time
• Resources for savings and investments
• Paid parental leave
• Paid sick leave
• Health, vision, dental, and life insurance with additional access to health and wellness programs.
• Opportunities to learn, develop, network, and connect

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.