Senior Systems Engineer I

Responsibilities: 

• Develop scripts for automating common processes and managing team changes and service requests effectively, ensuring proper documentation and closure of tasks. 

• Collaborate with support groups to enhance system monitoring and reporting, assisting in analysis and recovery from problems. 

• Work closely with development and support groups to coordinate operations and effectively communicate or escalate issues to meet deadlines. 

• Maintain a thorough understanding of all system components and application products to provide effective support. 

• Develop resilient infrastructure using Infrastructure-as-Code and automate processes to enhance efficiency and standardization. 

• Stay updated with industry best practices in cloud architecture and operations, promoting adherence to these standards. 

• Have experience in problem-solving by leading teams in identifying, researching, and coordinating resources necessary for effective troubleshooting. 

• Possess skills in communicating, implementing, and achieving business objectives. 

• Use scripting for automation and utilize system and problem management tools. 

• Install and troubleshoot applications in a Cloud Infrastructure environment. 

Requirements: 

• Over 5 years of experience in Systems Engineering. 

• Bachelor's degree in engineering, Computer Science, or equivalent experience required. 

• Expertise in change management. 

• Proficient in program installation and troubleshooting. 

• Comprehensive knowledge of virtual server environments. 

• Skilled in scripting for automation. 

• Advanced understanding of system and problem management tools. 

• Familiarity with system recovery procedures. 

• Strong problem-solving abilities. 

• Excellent oral and written communication skills. 

• Extensive knowledge of AWS services, including Lambda, Apache Airflow, IAM, S3, EC2, ECS, and EKS, for building and managing cloud-based applications. 

• Experience with Terraform for Infrastructure as Code (IaC) to automate and manage infrastructure deployment. 

• Proficiency in implementing Continuous Integration and Continuous Deployment (CI/CD) pipelines using GitHub Actions. 

• Skilled in using Ansible for configuration management, application deployment, and orchestration. 

• Familiarity with GitHub for version control, collaboration, and managing code repositories. 

• Ability to utilize New Relic for application performance monitoring and optimization. 

• Solid experience with shell scripting to automate routine tasks and enhance operational efficiency. 

• Demonstrated ability to troubleshoot and resolve issues related to cloud infrastructure and application deployments. 

• Strong communication and collaboration skills to work effectively with cross-functional teams. 

Work in a way that works for you: We support work/life balance with flexible hours, wellbeing initiatives, shared parental leave, study assistance, and sabbaticals. This allows you to meet immediate responsibilities and achieve long-term goals by working when you're most productive. 

Working for you: At Elsevier, we value your wellbeing and happiness. Here are some of the benefits we offer: 

• Group Health Insurance (covering self and family) 

• Group Life/Accident Insurance 

• Long-Service Awards 

• New Baby Gift 

• Subsidized Food (Chennai, India) 

• Leave: Casual, Sick, Privilege, Compassionate, Special Sick, Public Holidays, Maternity/Paternity 

• Free Office Transport