Senior Technical Analyst/Support

There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us.

T. Rowe Price is playing a key role in helping build the future of financial services, working hand-in-hand with business partners to create client experiences that are changing the way people invest. This is a key hire and a fantastic opportunity for someone with ambition looking to join a rewarding and collaborative culture.

This role involves day to day interaction and engagement for supporting a global portfolio management platform. As a Technical Analyst you will play a pivotal role for delivering a Customer Success function for our business users.

You will act as an interface between technology and business areas. You will have operational support responsibilities and dealing with challenging production issues. You will be involved in defining business requirements, building applications and coordinating with delivery teams to ensure work is prioritized accordingly.

Are you able to build and maintain great relationships across teams and varying levels of seniority? Are you enthusiastic about delivering an exceptional level of service? Are you interested in driving better experiences for our Business and user base? If so, we encourage you to apply.

Role summary and job responsibilities:

• Production Support - Investigate and analyze day to day issues with the ability to manage communications effectively back to stakeholders
• Business Analysis - Understanding complex business needs across the Portfolio Management domain
• Project Management - Manage projects of varying sizes and involving global teams
• Relationship Management - Working closely and developing relationships with a variety of senior internal business partners to ensure all business requirements are understood, documented and met
• Other duties as assigned

Business knowledge

• You demonstrate knowledge of Investment Management, Capital Markets or other products within Financial Services
• You are driven by a desire to deliver a great experience for all our customers
• You articulate business needs and translate them into technology solutions

Requirements

• Typically, you will have 4+ years of related professional experience in Financial Services
• Typical experience would be in any of the following, Engineering, Business/Technical/Data Analytics, Production Support or Infrastructure/Help Desk support.
• To be successful in this role you will have the ability to breakdown complex or vague problems and step through them in a rational way
• Excellent analytical skills, with the ability to solve issues within a data orientated environment
• Strong communication skills
• Excellent relationship & stakeholder management skills to include requirements gathering, user story generation helpful
• Demonstrate proficient understanding in multiple technologies/ applications
• You communicate technical concepts to non-technical audiences using multiple forms such as verbal and written

Commitment to Diversity, Equity, and Inclusion:

We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.

Benefits: We invest in our people through a wide range of programs and benefits, including:

• Competitive pay and bonuses as well as a generous retirement plan and employee stock purchase plan with matching contributions
• Flexible and remote work opportunities
• Health care benefits (medical, dental, vision)
• Tuition assistance
• Wellness programs (fitness reimbursement, Employee Assistance Program)

Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates' well-being and addressing the needs of our clients, business, and communities is unwavering.

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.