Senior Technical Application Specialist

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Senior Technical Application Specialist

Job Description

What is the opportunity?

As a Senior Technical Application Analyst, you will partner with business owners and other IT teams to assess, research, and analyze business, technical and system needs to provide solutions within RBC Wealth Management primarily regarding brokerage back-office processing applications. You'll have the opportunity to manage governance, compliance and application driven activities on wide-ranging topics.

What will you do?

• Become proficient with applications and how they integrate with RBC systems and other applications
• Update application, process documents, operating manuals and maintain SharePoint and other sites
• Be the point person to communicate any application updates to our business users or service desks
• Participation in software conversions such as migration from Endevor-to-DevOps
• Participate in tech currency initiatives related to maintenance activities
• Execute on assigned tasks to support local and enterprise projects
• Build relationships with our business partners and IT teams
• Translate business requirements into technical solutions
• Assist with production issues affecting our applications as required
• Become proficient in using standardized processes and tools

What do you need to succeed?

Must-have

• Bachelor's degree or equivalent experience
• 2-6 years of experience leading technology projects and support background
• Previous experience following established compliance and risk enterprise processes
• Ability to problem-solve with an organized and technical approach
• Self-motivated and willingness to learning new technologies with minimal guidance
• Works well within the team, extended IT enterprise teams and business partners
• Excellent communication skills and documentation skills

Nice-to-have

• Financial industry experience within wealth management
• Familiarity with Web services, APIs, FTP, data query, cyber security, DR and business continuity
• Experience managing software applications
• Previous support and triage experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Access to a variety of job opportunities across business

Job Summary

Address:

Minneapolis, Minnesota, United States of America

City:

USA-MN-MINNEAPOLIS

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-05-15

Application Deadline:

2023-06-30

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.