Senior Technical Business Analyst

Description

Location: This position is located at our Dublin, OH campus with hybrid flexibility.

We're on a mission to make healthcare simpler and more effective. We fight to ensure our members get the care they need, when they need it, at the most affordable cost - that's what makes us Healthcare Warriors™. If you'd like to join us, we'd love to talk to you - even if you don't match every single requirement.

The Business Intelligence/Data Engineering Senior Technical Business Analyst is responsible for gathering, analyzing, and translating business requirements into actionable data solutions as a part of our software development life cycle. This role also assists the product team in researching and experimenting with new data-driven business requirements.

What you'll do

• Analysis

• Gather and analyze business requirements from stakeholders, translating these into data solution specifications.
• Perform data system research to substantiate business need, including data warehouse and database analysis to aid in requirements definitions.
• Design
• Collaborate with the Product team, Project Manager, and/or Data Architect to define data enhancement scopes and objectives.
• Develop concept documents and data specifications for all enhancements, including detailed documentation and workflow of the data systems and business requirements.
• Work with the data engineering and quality assurance teams to develop technical specifications from the data functional specifications and defined solution.
• Participate in the design of data solutions to ensure they align with the concept documentation.
• Communication and Training
• Act as a liaison between product managers and the data engineering team, providing clarity on requirements as necessary.
• Responsible for documenting detailed technical data development requirements as Epics & Tickets/Subtasks using JIRA.
• Assist in developing User Documentation and UI Help Screens to accompany data projects.

What you'll bring

• Education & Experience
  • Bachelor's degree in an associated field of studies such as Computer Science, Data Science or Business Intelligence or equivalent experience
  • 3 years of experience as a Technical Business Analyst in a Business Intelligence/Data Engineering environment
  • Prior experience in healthcare or healthcare insurance industry preferred
• Special Skills & Knowledge
  • Strong interpersonal skills and service orientation.
  • Excellent written, proofreading, and verbal communication skills; ability to motivate, inspire, and communicate complex data concepts to non-technical users.
  • Detail-oriented, organized, and capable of managing multiple tasks.
  • Ability to work both independently and in a collaborative, team-oriented environment.
  • Decisiveness, and assertiveness, with a results-oriented mindset focused on achieving business results.
  • Adaptable and flexible, able to manage ambiguity and shifting priorities.
  • Ability to handle and protect confidential material.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint), especially Excel for data analysis.
  • Experience with development project tracking software (i.e., JIRA).
  • Understanding of data warehouse design, data modeling, and how tables are joined.
  • Proficiency in SQL and/or other data query languages is highly desirable

What's in it for you

• Compensation: Competitive base pay, incentive plans and employee referral bonuses.
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Check out our home: https://youtu.be/xRnbvCW_YgA

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.

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