Senior Technical Product Manager

Job Responsibilities:

• Own end-to-end technical product development by working with Head of Product and other Product team members to identify customer pain points, define product requirements, manage day-to-day development, testing, and launches.
• Help drive the product lifecycle, from researching market needs, writing detailed user stories and delivering the product to market in partnership with Engineering, Sales, and Marketing.
• Understand our customers and stakeholders: Conduct interviews and analyze usage data to define personas, user journeys, and critical use cases.
• Run day-to-day product operations in partnership with Engineering, including Daily Standup, Backlog Refinement, and Sprint Planning.
• Serve as the technical liaison between internal stakeholders, Product and Engineering for all things involving platform data, metrics, analytics infrastructure, data analysis, sharing, and reporting to unlock value.
• Develop a deep understanding of how our internal data systems interact with each other and how third party datasets can fit into our ecosystem
• Maintain close partnership with Data Science, Data Engineering, and Software Engineering teams.
• Consult with stakeholders and Product Managers to understand data needs and align requirements.
• Define, standardize and evolve data logic, metrics and definitions.
• Products in-line with customer use cases and measurement scenarios.
• Author technical feature requirements in the form of user stories and acceptance criteria for varying business use cases.
• Assist internal and external stakeholders with data issues, questions and support.
• Reports to Head of Product.

Job Requirements:

• 5+ years of B2B SaaS product management experience.
• Experience working on data products, APIs, data warehouses, and/or other data-centric software solutions.
• 3+ years managing cross-functional and cross-team projects.
• 3+ years of experience gathering customer requirements and creating customer-centric product designs.
• Extremely comfortable engaging in technical conversations with data engineers & data scientists.
• Has strong experience building out integrations, ideally with CRM’s, CMS, CDP’s, Personalization platforms.
• Experience using data analysis tools (i.e. SQL, Tableau) to extract data and synthesize into actionable insights.
• Intimate knowledge of Agile methodologies and core values to deliver work within Scaled Agile framework (SAFe).
• Strong communication skills to translate quantitative details into clear, succinct summaries and recommendations for Product Team.
• A team player with a relentlessly positive outlook and entrepreneurial spirit.
• Experience in small and/or startup companies.
• BA/BS or MA/MS degree in Computer Science, Engineering, Business Administration, Marketing.