Senior Technical Product Manager, Enterprise Traffic Monitoring

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a “black box” outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world’s largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500.

ThousandEyes’ pioneered Cloud and Internet Intelligence and is widely known as the ‘Google Maps of the Internet.’ Today, ThousandEyes is central to the global operations of the world’s largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere.

The rise of as-a-service models has given birth to unknown dependencies that create blind spots for enterprise teams. Our product management team focuses on ingesting, visualizing, and correlating network flow traffic with our existing market-leading synthetics dataset. Our team helps customers solve problems that originate within the network infrastructure they own.

You will be the driving force behind our network flow analytics initiatives. Your mission is to deliver substantial customer and business value by shipping the right product at the right time. This role will require you to work alongside our Insights team to understand customer needs, current network statuses, and predict future network conditions for network assurance.

You will pioneer in an area that combines network flow analytics, insights, and predictive analytics, creating a new breed of network assurance solutions. Your role will be crucial in transforming the way businesses comprehend and use their network data, predicting potential issues before they impact business operations.

• Generate and shepherd creative ideas, both large and small, that bring value to customers and the business.
• Lead a cross-functional team of engineering and design to ship product experiences that customers love.
• Stay hands-on with customers to keep them happy today, while gaining insight for future ideas.
• Partner closely with go-to-market teams to make sure potential customers understand how the product can benefit them.
• Thoughtfully prioritize to maximize the impact of engineering effort.
• Bring curiosity, positivity, and an entrepreneurial approach to each day.

• Technical Acumen: You will work closely with engineering to understand technical tradeoffs and their impact on the product. Being comfortable in the code is a plus, but not required.
• Product Sense: Our favorite product managers bring together insights from every corner (customers, engineering, design, and go-to-market teams) to design and build the best product experience.
• Curiosity: The best candidates understand that creativity and growth start with a curious, humble mindset and asking thoughtful questions.
• Ownership: The best product managers take the responsibility of delivering a successful product to heart, and step in wherever needed, even if crossing typical role boundaries; they never shy away from the details nor lose sight of the bigger picture.
• Communication: Effective communication to any audience (company leadership, engineering, customers, and more) is key to success in this role.
• Attitude & Ambition: The best candidates are smart, hard working, competitive, and not afraid to fail. They are team first but willing to take the lead with minimal guidance and supervision.

• Have 5+ years of Product Management experience, ideally with demonstrated success in enterprise/SaaS software products
• Experience working with or building network monitoring or observability products or hands-on experience with running and managing large Enterprise networks

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.