Senior Technical Program Manager

The Technology Solutions Business Operations organization is a distributed team responsible for coordinating initiatives for the Crunchyroll IT and Security teams.  We work to standardize Agile methodologies for the organization evangelize process improvements and lead cross-team communications. By joining the Technology Solutions team you’ll be a part of our Global Team of IT professionals helping deliver the tools services and technical solutions that enable our internal teams to deliver a world-class anime experience to fans each and every day. 

• This is a full-time on-site position based in Dallas TX; or Los Angeles CA
• Standard business hours with occasional travel for vendor meetings or project support as needed.
• Collaborative cross-functional team environment with exposure to enterprise-level IT operations.

We are seeking an experienced detail-oriented Senior Program Manager with a passion for leading teams coordinating information and solving problems across the IT organization.

This role will be based on-site at least 3 days per week in one of our office locations—Dallas TX; or Los Angeles CA—and will play a critical role in managing IT initiatives. (Candidates must be able to work onsite at one of these locations)

The ideal candidate brings a strong program management background has demonstrated the ability to deliver against company strategic goals and drives value through efficient process and data-driven insights.

This position will report into the Senior Director of Program Management for the Technology Solutions group and will work closely with various teams across the business to support pivotal initiatives.

• Organize plan and track ongoing projects and strategic initiatives for the Technology Solutions teams
• Oversee the day-to-day progress of projects and initiatives with regard to schedule scope and process - and organizes information so it’s digestible for a globally distributed team
• Effectively lead meetings track next actions and proactively follow up on action items
• Build and leverage effective partnerships across technical and business communities
• Serve as a key liaison with relevant business groups to facilitate planning and collaboration between teams align on goals identify dependencies mitigate risks and effectively communicate regular updates to all stakeholders
• Demonstrate an understanding of the business and its structure processes and tools and how initiatives positively impact the overall business 
• Establish and maintain best practices and repeatable processes to increase efficiency for teams in conjunction with the larger Technology Solutions group

We get excited about candidates like you because you have:

• 5+ years experience as project or program manager 
• BS degree or equivalent experience required MS degree preferred
• Experience working with globally distributed teams
• Working knowledge and understanding of key concepts and best practices for program management
• Excellent written and verbal communication skills at all levels including Senior and C-level stakeholders
• Must be self-motivating self-sufficient and have the strong ability to work effectively as an individual or as part of a team
• Accuracy acute attention to detail and ability to work with minimal direct supervision
• Ideal candidate is inquisitive organized meticulous and has a desire for continued self-improvement and development of new skills 
• Ability to demonstrate a calm and cool demeanor when managing multiple projects and deliverables
• Outstanding time management skills to balance multiple changing priorities 
• Experience with both agile and waterfall methodologies and knowing when to apply each preferred
• Experience with tools such as JIRA Confluence Smartsheet and Google Suite a plus

Nice to haves:

• Prior experience in or managing projects related to technology or streaming a plus 
• Professional certification such as PMP CSM
• Experience working within an IT team

In addition to getting to work with fun passionate and inspired colleagues you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential paid annually.
• Flexible time off policies allow you to take the time you need to be your whole self.
• Generous medical dental vision STD LTD and life insurance
• Health Savings Account HSA program
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer-paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-hybrid

What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

Gallery