Senior Technical Program Manager

What you will do

• You will develop and manage cross-functional technical programs, facilitating relationships across our Bureau of Technology, Product and Business departments
• You will partner with Product and Engineering teams to define/refine our roadmap and execution strategy, built upon the shared goals you will have aligned upfront.
• You will be the main point of contact for each Program under your scope, responsible for upholding consistent and transparent communication and ensuring clarity for all contributors.
• You will drive internal process improvements across teams, remove blockers, and deliver on-time high-impact projects while fostering an iterative development approach
• You will assess business impact, prioritize initiatives and drive accountability in a fast-paced environment through project planning and strong stakeholder management skills
• You will optimize resources, scope, schedule and securing budget, provide escalation management, and balance business needs against technical constraints
• You will develop robust engineering accountability measurements, maintaining high quality engineering work with clear KPIs
• You will identify, assess, track and mitigate issues and risks at multiple levels as well as cross-teams dependencies to ensure successful on-time projects delivery
• You will be a force multiplier, thought leader, and strategic partner to lead Back Market in its fight against New!

Examples of programs you could/will manage:

• Modernization of our entire frontend stack
• Implementing new ways of buying refurbished devices in partnership with top Telco companies in all markets
• Launching a whole mobile App revamp
• Implementing donations as part of our circularity customer journey cycle
• And many other topics!

YOU ARE IN THE RIGHT PLACE IF: ⭐

• You are perfectly fluent in english
• You have a strong experience (5+ years) of software engineering, systems engineering or technical product/program management experience
• You have already led transversal initiatives across your organization from inception to delivery, involving the alignment of several cross-functional teams and stakeholders. 
• You have brilliant communication skills, your peers define you as a facilitator. Your interpersonal skills will be crucial for that role to build strong relationships with stakeholders and top management.
• You excel in navigating ambiguity, demonstrating strong problem-solving skills, paying meticulous attention to details, and leveraging data for well-informed decision-making
• You have innate curiosity, sparking creativity and solving complex challenges.
• You have experience operating autonomously across multiple teams, demonstrated critical thinking and thought leadership
• You are organized, able to coordinate cross-functional delivery and managing multiple workstreams is your superpower. 
• You are analytical and have problem-solving experience with large-scale technical systems
• You have experience influencing without direct authority at senior levels internal and external to the engineering organization