Senior Technical Program Manager

ABOUT THE ROLE 

Peloton is looking for a Senior Technical Program Manager to join our E-Commerce Platform Team.    You will be responsible for leading initiatives impacting consumer shopping experiences.  You will partner directly with engineering information technology (EIT),  product teams, finance, member services to roll out post purchase fulfillment, lead change management, and own mechanisms to continually improve tool utilization and impact.

The platform e-commerce team at Peloton builds software to support our partners throughout the business, including sales, marketing, support, accounting, logistics, operations, and studio. We are at the forefront of Peloton’s highest priority and most impactful programs. 

YOUR DAILY IMPACT AT PELOTON 

• Develop and manage end-to-end technical program execution and ensure on-time delivery
• Regular reporting on program status, identifying dependencies and developing risk mitigation strategies 
• Collaborate with cross-functional partners to gather requirements, and work with engineering teams to define, evaluate, and prioritize program dependencies, scope, and implementation plans
• Define OKRs, portfolios/roadmaps, and long-term strategies for the teams that you are working with 
• Coordinate across team lines to manage, track and deliver outcomes for our teams while evaluating and managing trade-offs 
• Lead process improvements, implement best practices, and define success metrics to track the impact of our work 
• Promote self-organized teams that lead continuous improvement to our systems and service reliability while aligning with Agile best practices 

YOU BRING TO PELOTON 

• 5+ years of technical program management, or software engineering experience
• Experience in Agile methodologies, including managing execution, backlogs, end-to-end program plans and with Agile Software, lean methodology, and JIRA
• Experience working with 3rd party product fulfillment and vender integration 
• Confidence in driving programs and teams through periods of ambiguity 
• Experience working with product engineering teams to build and deliver end-to-end customer-focused products with technical knowledge of the underlying platforms
• Experience designing and implementing cross-functional process changes that impact the wider organization 
• Ability to navigate competing product and technical priorities. Experience identifying options and trade-offs and achieving consensus at all levels for your recommended approach.
• Effective collaboration with leadership, including at the executive level 
• Experience in strategic planning and portfolio management across teams 
• Experience in defining, implementing, and mentoring others in Program/Project Management methodologies and tactics 
• Have achieved a deep understanding of your organization’s tech stack, which you have used to proactively identify dependencies and risks as well as mitigation strategies 
• Previous experience within eCommerce platform a plus

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