Senior Technical Program Manager 4 - Syndication Apps & Hardware

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for the technical program management activities and alignment for strategic programs, coordinating among a wide range of cross-functional internal and external resources to ensure that programs are within the scope, within budget and on schedule, with guidance from senior staff member(s). Serve as the program lead for specific, defined multi-discipline technical programs or projects of greater than average complexity and scope. Responsible and accountable in the planning, development and delivery of new technical programs. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

Core Responsibilities

• Join our team of Program Managers based in our Philadelphia headquarters office where you will work primarily onsite with flexibility
• Run the collaboration and planning needed within our technical programs that will contribute to moving impactful technical products from inception to market launch
• Leans on strong communication to encourage collaboration from cross functional teams where needed, to reach significant objectives that will change the world of technology
• Facilitates the development of goals, objectives and criteria for the program's success using knowledge about technical areas
• Supports the budget and resource forecasting exercises
• Analyzes areas of risk by establishing contingency plans and identifies potential trigger events while assuming responsibility to action accordingly, and raise concerns proactively where needed
• Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs while developing resolutions to complex problems that require the frequent use of creativity. Ensures proper documentation.
• Tracks the program timeline, and analyzes the actual performance against the plan, constantly making adjustments where needed to reach scheduled targets.
• Develop creative solutions to complex challenges and strategize to meet challenging objectives
• Communicates updates on major milestones and keeps all program partners, including external customers, informed of progress and issues. Identifies and leads proposed changes to technical program parameters and works with management to ensure appropriate processes and communications are followed.
• Consistent exercise of independent and collaborative judgment and discretion in matters of significance
• Operates in program or product management with agile principles in mind
• Other duties and responsibilities as assigned

Preferred Experience:

• 7-10 years of technical program or product management experience
• Undergraduate degree or equivalent work experience
• Ability to work onsite in our Philadelphia office
• Experience with driving the success of programs focused on hardware development, embedded firmware or application software development specifically
• Deep understanding of SDLC
• Experience driving major program initiatives with multiple phases and business partners
• Background in agile processes and principles
• Self-starter with passion for driving problem resolution and collaboration across functional teams
• Comfort and familiarity running technical discussions, summarizing plans, handling trade-offs, and translating to non-technical teams (Finance, Legal, etc.)
• Experience with technical program management technologies such as Jira, Confluence, and Smartsheets
• Proven track record of successful programs and product launches

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Be responsible for the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our groundbreaking technology, digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.