Senior Technical Program Manager

Description

You Lead the Way. We've Got Your Back. At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

About American Express Enterprise Cloud Engineering:

American Express Enterprise Cloud Engineering develops the company's comprehensive hybrid cloud platform that enables business critical applications to have Faster Time-to-Market for American Express. The Enterprise Cloud offers dynamic rapid code-to-development models and services such as Platform-as-a-Service, Infrastructure-as-a-Service, DB-as-a-Service, and Extended Platform-as-a-Service for application developers in a hybrid cloud environment. The Enterprise Cloud Platform enables Application developers to write modern scalable cloud native applications.

Why American Express?

There's a difference between having a job and making a difference American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to tackle their biggest challenges and reap the greatest rewards. We've also made a difference in the lives of our people, providing a culture of learning and teamwork, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they're ready to pursue a new career, we're right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express

Don't make a difference without it

Don't live life without it

Job Description:

As a Technical Project Manager, you will be:
• Working as part of Cloud Engineering team, drive and manage the delivery of GCP Public Cloud program for big data migration.

Roles and Responsibilities:

• Be the key owner and pioneer of Large public cloud program for platform enbalment.
• Own all technical aspects of cloud platform enablement.
• An understanding of Kubernetes, Container Orchestrations, Docker, service mesh, and terraform
• Ability to understand systems and architectures to quickly identify potential problems.
• Awareness of GCP cloud services and dependencies/relationships between them.
• Understanding of cloud cost management best practices.
• Understanding security risk management and coordination.
• Drive the data migration to GCP program end to end and build domain knowledge, where required
• Ensure dependency alignment across teams.
• Implement the Program Increment (PI) objectives to support the strategy, vision, and roadmap
• Work with the Director and/or product owners to develop and prioritize the team backlog.
• Collaborate with other Technical Project Managers (TPM) to coordinate cross-team dependencies and other teams within the organization.
• Raise impediments, handles risks, dependencies, and resourcing needs.
• Support and encourage innovation through continuous exploration.
• Drive Agile team objectives.
• Provide visibility into gaps, issues, risks, and opportunities across Agile teams.
• Track and measure user story execution.
• Understand the team's technical platforms and applications.
• Facilitate solution technical alignment discussions.

At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:

• Agile Practices
• Porting/Software Configuration
• Programming Languages and Frameworks
• Business Analysis
• Analytical Thinking
• Business Product Knowledge

Minimum Qualifications

• Bachelor's Degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred.
• 10+ years of technical delivery experience with a demonstrated track record of growing responsibility.
• Experience facilitating Agile, Scrum, or other rapid application development teams to deliver technology solutions on time, on budget, and to spec.
• Experience with design and coding across one or more platforms and languages a plus.
• Agile Certification or Certified Scrum Master a plus.
• You have an understanding of Kubernetes, Container Orchestrations, Docker, and Cloud Native applications.
• Ability to build high trust and creditability within the team through deep domain knowledge of the business and underlying technology.
• Possess a high degree of technical savvy, with a keen ability to learn new technology quickly and easily.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J) in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.