Senior Technical Program Manager

Job Title: Senior Technical Project Manager II
Reports to: CTO US
Job Location: Los Angeles, CA; San Diego, CA; or Palo Alto, CA
Job Status: Exempt, FT
About SHEIN
SHEIN is a global fashion and lifestyle e-retailer committed to making the beauty of fashion accessible to all. We use on-demand manufacturing technology to connect suppliers to our agile supply chain, reducing inventory waste and enabling us to deliver a variety of affordable products to customers around the world. From our global offices, we reach customers in more than 150 countries. Founded in 2012, SHEIN has nearly 10,000 employees operating from offices around the world, with U.S. Headquarters located in Los Angeles and Global Headquarters located in Singapore. In SHEIN, we work with outstanding, creative, and capable peers. We share an energetic and open culture for capable people to discern, work and ignite as a team.
Position Summary
SHEIN Technology is a global tech powerhouse overseeing research, software development, infrastructure, data engineering, privacy, governance, and compliance across our international reach. Comprising seasoned tech professionals, innovators, and thought leaders, our team boasts decades of global technology experience, transformative journeys, and notable stints in Fortune 500 executive roles.
At SHEIN, innovation transcends mere protection. We craft solutions for today and tomorrow, fostering collaboration across our units, underpinned by our shared ethos and vision.
As a Senior Technical Program Manager (official title: Senior Technical Project Manager II), you'll be a crucial conduit to our US CTO, orchestrating US R&D operations from discovery to post-implementation analysis. This involves overseeing weekly/monthly reviews, annual planning, and operational tasks. Your leadership will be pivotal in coordinating with Global IT, Security, Risk Management, and other integral teams. Ensuring timely, cost-effective, and high-quality project delivery in line with SHEIN's standards is paramount.
Your technical acumen in eCommerce technology, enterprise applications, development practices, coupled with stellar organizational and communication skills, will be a crucial player. Leadership, decision-making, and unwavering accountability will be your guiding lights throughout each project. Collaborating effectively with diverse technical teams in a dynamic setting is crucial.
Job Responsibilities

• Chair CTO's staff meetings and weekly metric reviews, enhancing engineering efficiency through innovative tools and processes.
• Keep all organizational tiers informed on schedules, priorities, and project statuses, both domestically and globally.
• Oversee project execution, ensuring clarity in scope, deliverables, and timelines. Assiduously manage project scope and maintain clear communication channels.
• Foresee risks, collaboratively deriving solutions to keep projects on track and within budget.
• Curate diverse project status reports tailored to different organizational levels, from detailed updates for project teams to executive summaries.

Job Requirements

• 7+ years in technical product or program management
• 10+ years working closely with engineering teams
• Be open to up to 25% international travel, particularly to locations in Asia like Singapore
• Flexibility for evening shifts is essential to bolster cross-border collaboration
• Proven expertise in managing cross-functional projects, establishing monitoring mechanisms for business and engineering metrics
• Excellent communication and writing skills
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Fluency in Chinese is highly preferred
• Prior experience in managing international projects, with a focus on understanding and navigating cultural differences, crafting sustainable processes, and coordinating release schedules is preferred

Pay
$107,600 min - $180,200 max annually. Bonus & RSU offered.
Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) savings plan with discretionary company match and access to a financial advisor
• Vacation, Paid holidays and sick days
• Employee Discounts

Perks (HQ Location)

• Free weekly catered lunch at HQ
• Dog-Friendly office
• Free Gym Access at HQ
• Free Swag Giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages
• Free Shuttle Service from HQ to LA Union Station

SHEIN is an equal opportunity employer committed to a diverse workplace environment.