Senior Technical Project Manager

BigCommerce a “2024 Best Place to Work” is seeking a Senior Technical Project Manager to join our exciting Business Applications team.

Do you thrive at leading multi-functional teams? Have you mastered continuously improving and leading Agile software development teams and enjoy the challenge of working in a fast-paced space like e-commerce? Are you a go-getter who loves to get stuff done and passionate about delivering value to end-users? If so BigCommerce has an invigorating full-time opportunity for someone like you!

Our BizApp Team leads projects/programs across the company. You’ll be collaborating with both internal customers to help define and execute our global business roadmap.

**To be considered an applicant you must reside in Mexico**

What You’ll Do

• Flex your project management skills in scope definition and management proactive risks and issues management

• Lead the scrum team using Agile methodology and scrum practices

• Lead the scrum and development teams in self-organization

• Own reporting and communication strategy with the delivery team multi-functional and executive leadership

• Coaching the scrum team removing impediments and creating a culture for teams to be able to deliver at their best

• Drive projects from start to finish and deliver value to our merchants on time within budget and scope

• Provide experienced support to key partners in managing system and process changes

• Consult and liaise with partners to gather and confirm business requirements and acceptance criteria testing user cases and assist in the mapping of current and future business processes

• Facilitate user acceptance testing activities for Salesforce functionality roll-outs

• Prioritize business requests and negotiate with the business on contending requirements

• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts

• Create and implement multi-functional accountability across all business and technical groups & levels using soft and hard levers.

• Analyze and consolidate information to develop solutions to ensure business requirements are achieved

• Facilitating the scrum process and meetings including discussion decision making and conflict resolution; assisting with internal and external communication

• Facilitate sprint/increment planning required to meet project or product goals

• Support the product owner and provide education where needed to achieve customer satisfaction

• Resolve conflicts and issues that occur

• Providing all support to the team using a servant leadership style whenever possible and leading by example

• Use a variety of tools like JIRA Confluence and Google Apps

Who You Are

• Bachelor’s degree or equivalent in Business Engineering Information Systems Computer Science

• 7+ years of demonstrated ability as a technical project manager project leading medium to large technical projects for Business Applications (Salesforce Marketo Billing ZenDesk CPQ etc.)

• 5+ years’ experience in serving as Scrum Master role

• Experience gathering requirements managing prioritizations and dependencies and reviewing assessing and developing business processes.

• Project management Agile development process improvement/quality certifications are desired (e.g. PMP Lean or Six Sigma Scrum Master Certification)

• You have direct experience and understand the awesomeness of Agile and other philosophies & methodologies

• You have superior organizational skills integrity and great follow-through on tasks. You don't get overwhelmed easily.

• Naturally curious. You're innovative very creative and constantly providing ideas to optimize the process

• You understand the impact of a highly-satisfied excited crew; you are slightly obsessive-compulsive about grinding away at issues

• You know that when like-minded passionate colleagues put their minds to achieving ambitious goals phenomenal things happen.  You bring that positivity & attitude to everything you do

• Problem Solver. You use logic as well as creativity to make sense of a situation and come up with a resourceful solution

• Roll Up Your Sleeves.  You have a highly developed creative and high-reaching aim to get things done in a fast-moving environment where things can (and do!) change quickly priorities challenge and you may not always have all of the details up front.  Nothing gets by you

• A utility player. You're willing to help out wherever needed

**Please submit your resume in English for review. **

• Fluent in English

Compensation: Gross Annual Pesos Base Salary Range:  $680000.00 - $1000.000.00

Benefits: Health+Vision+Dental+Equity

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