Senior Technical Writer

Job Description
Orbis is unlike any other company. Not only do we have a world-class Component Content Management System (CCMS) platform - RSuite® - we help companies create exceptional content - technical documentation, eLearning, online help, visualizations, and training materials - required to compete at the highest level. Come be part of a team that is recreating the way content is developed, managed, and published - a company that sells worldwide and has clients including American Express, eBay, Ortho Clinical Diagnostics, HarperCollins, Qantas Airlines, the U.S. Department of Defense, and the World Bank.

Orbis is seeking aSenior Technical Writer with experience writing software documentation, bothdeveloper-oriented (API/SDK) and end-user documentation. This is a position fora technical writer who has previously worked on multiple kinds of projects andenjoys applying their expertise and intellect to learning new things. It is aclient-facing role, supporting various high-tech companies with documentationproduction.

Essential Duties &Responsibilities:

• Develop content to clarify the users' understanding of the REST APIs using the software developer notes and your knowledge of the code: reference documentation, conceptual information, and user and integration guides.
• Annotate comment fields in JSON, YAML, HTML, XML, and other related file types.
• Author content in MadCap Flare or related tools (e.g., Document! X).
• Store content and manage version control using content repositories such as GitHub.
• Collaborate with a team of writers, solutions architects, developers, project managers, subject matter experts, and other stakeholders.
• Ensure that the documentation you work on is accurate and follows clearly defined standards identified for a given project.

Experience and Skills
Mandatory Requirements& Qualifications:

• U.S. citizenship
• 5+ years' experience in technical writing, with technical writing being your primary job function.
• Bachelor's degree in technical writing, journalism, communications, or related field.
• Aptitude for understanding software products and code.
• Experience with researching and gathering relevant technical data from subject matter experts such as software developers and programmers, product managers, customer service managers, and client resources, such as solutions design documents, JSON files, Jira tickets, and even messaging tool comments.
• Experience with: Visual Studio Code, NotePad++ or related editor; HTML, JSON, YAML, XML
• Some experience or, at a minimum, a conceptual grasp, interest, and aptitude for writing developer documentation, including knowledge of API references and integration guides.
• Possess excellent interpersonal and general business communication skills.
• Experience working independently as well as in a team-oriented, collaborative environment.
• Demonstrated success working in an environment driven by budget, scope, and deadlines across multiple clients/projects.

Preferred Skills &Qualifications:

• Visual Studio Code, NotePad++ or related editor
• HTML
• REST API's
• JSON
• YAML
• MadCap Flare
• XML

Optional ExperiencePreferences:

• Markdown
• CSS
• DITA/XML
• Oxygen XML Editor
• Microsoft Visio
• Adobe Illustrator
• Adobe InDesign
• Adobe FrameMaker
• Microsoft Word
• Adobe Acrobat Professional
• Articulate 360

Work Hours & Location:
Full-time, exempt position with hours of operations from Monday to Friday, between 8 am to 5 pm. It can be remote or in-person. We have offices in Annapolis, MD; Orlando, FL; and Durham, NC.

Please note, that thisjob description does not cover or contain a comprehensive listing ofactivities, duties, or responsibilities required of the employee for this job.Duties, responsibilities, and activities may change at any time, with orwithout notice.

Job Benefits
Benefits:

• 3 weeks of PTO, 8 paid holidays, 5 additional days for life events such as adoption, childbirth, and marriage.
• Free medical, dental, vision, life insurance and disability coverage.
• 401(k) with 100% match of up to 4% of contributions and with immediate vesting.
• Commuting allowance for in-office positions.
• Tuition & Professional Membership Reimbursement.
• Employee Referral bonus.

Orbis Technologies, Inc. employs and promotes a highly talented and diverse workforce and environment, without regard to race, color, religion, gender, national origin, or any other protected class.

**3rd Party Recruiters - Please do not contact - There is no interest in using your services for this position.**