Senior Technology Product Manager - (Transformation)

As part of the Wolters Kluwer Health Clinical Effectiveness team, the Senior Technology Product Manager – Transformation role for Medi-Span will define and manage aspects of the Medi-Span product roadmap involving Transformation projects that enhance operational efficiency, support effective product lifecycle management, and connect the pre and post-sales Customer Journey. This role requires a unique blend of product management skills including technical and business aptitude, strong execution skills, strategic understanding, and cross-functional collaboration.

Hybrid: Eight days a month we come together in the office to experience the value of connecting with colleagues. You will report to the Associate Director, Product Management for Health CE Management.

Hybrid Locations: USA-IN-Indianapolis- Woodfield Crossing Blvd. | USA-MA-Waltham-Third Ave | USA-NY-New York-Liberty St | USA-PA-Philadelphia-Market St | USA-IL-Chicago-West Adams St | USA-IL-Chicago-LaSalle St | USA-WI-Madison-E. Washington Ave. | USA-WI-Madison- Junction Rd |

ESSENTIAL DUTIES AND KEY RESPONSIBILITIES

• Opportunity Analysis: Use Lean product discovery practices to recommend and justify project ideas that support the product line Transformation strategy based on benefits vs. costs and feasibility analysis.

• Stakeholder Management: Inspire, inform, and engage key stakeholders including executive leadership to gain and maintain support on the product line’s Transformation initiatives. These include: Scaling Operations (platform consolidation, portfolio consolidation, and workflow automation via AI and other approaches) and Connecting the Customer Journey (improvements to the pre and post-sale customer experience).

• Project Accountability: Define and lead Transformation projects with minimal guidance from concept to business case approval to development to go-to-market (GTM) execution, and to post-launch monitoring.

• Cross-Functional Collaboration: Work closely with Engineering, Clinical Content, Product Management, Systems Implementation, Customer Support, Customer Success, and Marketing to identify and deliver product line changes to support the Transformation vision.

Other Duties

• Become an expert at the Customer Journey across market segments and customer workflows, particularly those relevant to Transformation initiatives.

• Contribute to the ongoing product strategy process.

• Identify and roll out process improvement initiatives.

• Other duties as assigned by supervisor.

Education:

• Bachelor’s degree in business, computer science, or healthcare or equivalent field preferred

Experience:

• Minimum 3 years’ experience with hands-on B2B SaaS product management taking ideas from concept through go-to-market launches.

• Minimum 1 year experience with healthcare technology products.

• Proven track record of managing product line projects with project management and product management skills including risk mitigation, regulatory awareness, customer-to-engineering requirements translation, stakeholder engagement, holistic go-to-market planning, and success criteria identification and monitoring.

• Experience with healthcare embedded data and embedded data workflows is a plus.

• Experience using tools such as Jira, Confluence, and Aha! is a plus.

JOB QUALIFICATIONS

Other Knowledge, Skills, Abilities or Certifications:

• Excellent time management and organizational skills to manage multiple complex projects simultaneously.

• Strong analytical and critical thinking abilities to solve complex challenges with multiple sources of information.

• Ability to understand problems at a high-level and feel comfortable diving into the details to resolve ambiguity.

• Superior communication and interpersonal skills.

• Strong listening skills, asking questions and giving feedback.

• Ability lead across global, cross-functional teams.

• Competency in Microsoft applications including Word, Excel, PowerPoint, Teams, and Outlook.

• Confidence to speak up and take action with a sense of ownership.

• Certification in Product Management (e.g., Pragmatic Institute) preferred.

TRAVEL REQUIREMENTS:

• Maximum 10% Travel – typically up to two US travel activities per quarter (2-3 days each) for customer engagement and team activities.

Compensation:

Target salary range CA, CT, CO, HI, NY, WA: $112,000-$156,650