Senior Traffic Manager

POSITION TITLE

Senior Traffic Manager

LOCATION INFORMATION

Bell, CA – This position cannot be done remotely

COMPENSATION

Base + Bonus

Status: Exempt, Hourly

BENEFITS

Full-Time, Regular Employees are eligible to participate in our comprehensive benefits package including: Vacation, Sick Time, Personal Holiday, Company Holidays, Anthem Insurance Coverage for Medical (PPO & EPO), Dental (DPO & DMO) and Vision, Employee Assistance Program (EAP), Company Paid Life & Short/Long-Term Disability Insurance, 401k Match, Pet Insurance, Hartford Supplemental Insurance Policies (Life, Critical Illness, Accident and Hospital), Flexible Spending Accounts (Medical & Dependent), Work-Life Balance, Free Coffee, Onsite Food Options, and more!

SOME OF WHAT YOU’LL DO

• The Traffic Manager is responsible for providing communication with customers and internal departments on issues of customer service requirements, on-time deliveries, and product availability.
• Ensures shipping documentation is consistent with established procedure or customer billing requirements.
• Supports documentation of warehouse and traffic measurements.
• Ensures that all prepaid shipments (air/ocean/truck) meet all regulatory and compliance requirements.
• Communicates with internal and external customers to determine shipping-related requirements.
• Communicates with domestic and international freight carriers to ensure timely scheduling of pick-ups and deliveries of both inbound and outbound shipments and to monitor transit times, request proof of delivery, and process returns and claims.
• Gathers data and monitors carrier performance.
• Coordinates with warehouse supervisors in scheduling outbound and inbound shipments.
• Identifies customers' orders by analyzing order weight, cube, dollar amount and region to ensure the most cost-effective mode of transportation is used.
• Ability to calculate freight quotations for internal and external customers.
• Maintain reliable and consistent attendance, including being punctual, and dependable to meet the needs of the department and the organization.
• Execute each essential duty satisfactorily to perform job successfully.
• Follows all safety procedures required in work areas.
• Performs effectively as a team member, able to work well with others, open to receive and give feedback, and treats everyone with respect.
• Takes ownership of own work and behavior, accepts accountability for own actions, encourages solutions, and communicates status of work/projects.
• Follow all department quality standards/criteria.
• Understands department's key performance indicators and contributes to achieve these goals both individually and as a team.
• Other duties as needed or required.
• Must be able to work overtime as needed, remain flexible and open to possible schedule changes to meet business needs.

WHAT YOU’LL NEED TO SUCCEED

• Demonstrated expertise in both oral and written communication skills.
• Ability to effectively communicate complex concepts to external and internal customs and management.
• Demonstrated ability to work in a high-volume distribution, shipping, or transportation environment.
• Ability to effectively use a personal computer to make inquiries and create and maintain spreadsheets, charts, graphs, documents, and routine business correspondence.
• At least 10+ years working within a warehouse or transportation environment, managing high-volume traffic departments.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages, as well as to draw and interpret bar graphs.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, mathematical, or schedule form.
• 7+ years’ related business experience and/or training to include freight rates, transportation business practices, and distribution operations in a high-volume transportation/distribution environment.
• Current ACS experience required; PLM experience preferred.