Senior Training and Development Specialist (OE/DEIA) (Hybrid)

Senior Training and Development Specialist (OE/DEIA)

Greenleaf Integrative (www.greenleafintegrative.com) provides high-quality training and support services to humanitarian and development organizations to enhance the resiliency and performance of professionals working in demanding/overseas environments. 

The position is a member of the Training Unit (TU) with staff based in Washington, DC, and around the world. The position will assist in the leadership of a multidisciplinary team of training professionals who help build capacity in staff who facilitate and or create visually compelling, interactive, performance-based courses that drive positive learner outcomes through role-specific content, experiential learning activities, and cognitive learner exercises. This role will help to oversee coordination with team members, clients, and various stakeholders, and lead the organizational effectiveness (OE) initiatives. Training topics include, but are not limited to the following subjects: new employee orientation, technical sectors (e.g. shelters and settlements, food assistance, economic recovery), grants management, safety and security overseas, and operational stress mitigation. The successful candidate will have exceptional emotional intelligence, communication skills, and conflict management skills. 

Position description 

• FLSA Exempt 
• Full time 
• This position supports a government client based in Washington, DC.
• Salary commensurate to experience, and a benefits package
• Benefits Package 
• Reports to Training Unit Manager 
• This hybrid position allows for telework but requires an in-office commitment on a weekly basis.

Job Duties

Training/Organizational Effectiveness (T/OE)

• Direct support for the T/OE Team Lead
• Provide key content support to capacity-building efforts within the TU, as directed by the T/OE Team Lead
• Provide support to the T/OE Team Lead and multidisciplinary training professionals who apply training expertise to the design, development, and implementation of training products
• Support the Diversity, Equity, Inclusion, and Accessibility (DEIA) and Trauma Informed design initiatives within the TU
• Support the effort of recognizing, creating, and implementing plans to promote diversity and inclusion at the individual, team, and organizational levels
• Support DEIA training initiatives in support of course design, development, implementation, and evaluatio
• Recommend and assist in the development of a curriculum that uses adult learning principles for various delivery options
• Train and mentor junior training staff in all aspects of training and development
• Facilitate training to build capacity on TU 
• Position may require occasional local and international travel
• Other duties as assigned 

Project Management 

• Support the development, maintenance, and implementation of project management methodologies, standards, and tools in support of course design, development, and rollout
• Co-leads project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team 
• Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk
• Identifies and provides visibility into trade-offs between options, while identifying recommended approaches 
• Performs project close-out steps to include identifying lessons learned/best practices to inform the success of future projects. Applies continuous improvement methodologies throughout the project management lifecycle. 
• Collaborate with and support other team members
• Train and mentor Trainers and Training & Development Specialists 
• Position may require occasional local and international travel 
• Other duties as assigned 

Basic Requirements:

• Minimum years of relevant experience (varies by highest degree):
  • Computer technology, training development, or instructional systems design, education, training, instructional design and development, organizational development, or relevant field
    • 15-yrs experience with a bachelor’s degree OR
    • 12-yrs experience with a master’s degree 
    • 8-yrs t experience with a PhD 
• 5-7 years of direct experience in a similar role
• US Citizenship 
• Ability to obtain and maintain an interim and final secret security clearance

Required Experience: 

• Senior-level experience working in the Training and Development field
• Experience facilitating training on Organizational Effectiveness, DEIA, EEO, Psychological Safety, and relevant topics.
• Familiarity with Learning Management Systems used for adult learning education
• Senior-level experience working with universal design for learning principles
• Demonstrated experience leading Organizational Effectiveness efforts
• Proven expertise in the design and development of training products and events
• Demonstrated expertise contributing to needs assessment and measurement of the effectiveness of training 
• Co-designing and facilitating instructor-led training that engages participants in active learning experiences 
• Close collaboration with instructional designers, and SMEs, including providing coaching and feedback
• Training subject matter expert, including recommendations on best practices for training design and development

Preferred Experience: 

• Experience with: 
  • Global training experience
  • International humanitarian and disaster relief
  • Food aid non-governmental organizations 
  • Military Industry 
  • Federal civilian agencies
  • Work in fast-paced, demanding environments

Required Skills: 

• Skilled listener with high levels of emotional intelligence to understand the needs of stakeholders and adapt messages for greater impact, support, and commitment. 
• Model Greenleaf values and beliefs related to organizational wellbeing, leadership resiliency,  and personal sustainability. 
• Manage time effectively, focusing on the most critical, customer-centric activities.
• Highly organized with the ability to handle multiple projects and priorities while coordinating workflow in a deadline-driven and service-focused environment. 
• Demonstrated ability to oversee all aspects of projects over the entire project life cycle
• Provide feedback to subject-matter-experts respectfully and constructively
• Ability to clearly conceptualize complex issues and translate ideas into concrete learning products 
• Create a high level of engagement in an adult learning context
• Superior technological skills; high skill level with Microsoft Office Suite (PowerPoint, Excel, and Word) and Google Suite in a network environment
• Maintain a high degree of accuracy even when working quickly 
• Collaborates and builds relationships enthusiastically within the team and the client organization
• Flexibility and adaptability to changing client needs 
• Self-motivated (i.e., drives projects independently) 
• Able to self-manage and multi-task 
• Exceptional communication and interpersonal skills
• Strong at solving problems 

Benefits and Perks: 

• Annual bonus based on performance 
• Medical, dental, and vision coverage offered 
• 401k with 2% matching after the first year 
• 3 weeks paid time off with an increase over tenure 
• 9 annual holidays 
• All-staff planning day 
• Educational assistance 
• Training and development 
• Weekly and ad hoc mindfulness sessions 
• Adoption Assistance 
• Conservative business casual dress code 

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Problem-Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear; frequently required to walk and use hands to handle, or feel and reach. Specific vision abilities required by this job include close vision. The employee may occasionally lift or move up to 25 pounds. Employee may be required to stand for several hours during training deliveries.
• Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

This position description reflects Greenleaf’s assignment of essential functions; nothing in this job description restricts the Company's latitude to assign or reassign duties and responsibilities to this job at any time.

We are also an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national, social, or ethnic origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, family status, military service, or other non-merit factor.