Senior Training Specialist

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Great People make Schneider Electric a great company.

Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?

The Role: Senior Training Specialist

• Supports the Global Hub Learning University (GHLU) Lead by managing training reports, delivering release information/communications, and creating/updating training materials/modules for GHLU.

• Assesses the organization's training needs via employee/Operations and Support teams' input, FGDs, performance gap analysis, survey administration, and analysis, which helps in tailoring training programs for people development.

• Oversees and/or directs learning sessions, workshops, individual training sessions and lectures.

• Provides one on one or group coaching to assist in the learning of new skills and development of the employees.

• Supports peers and assists with project management.

• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.

• Maintains knowledge of the latest trends in training and development.

• Actively participate as a member of the Hub Senior Leadership team as we progress in our journey to be a world class, global customer support hub.

• Contribute to a Strategy for a Global Hub Model providing Technical Support from multiple hub locations.

• Develops the Technical Services Support and Multi-Lingual Teams in the Philippines as The Global Hub driving best in class performance, efficiency, productivity, quality, data driven insights, customer centricity and lean processes

• Ability to lead a complex organization supporting countries from around the globe serving a range of customers from consumers to our biggest and most important business customers

• Partner with stakeholders & support functions to measure performance while continuously identifying and executing improvement opportunities.

• Translate business objectives into strategy and tactics to be undertaken by the team to achieve results

• Define & execute a full relationship management program with stakeholders including service agreements, success measurement and performance reviews.

• Facilitate process improvement and engage stakeholders in improving existing policies and procedures through analysis, experience, and employee inputs

• Benchmark against other market practices and bring proposals for raising/ improving the process management practices

• Model & Cascade Schneider Electric Values and a High-Performance Culture throughout your team including providing leadership, coaching, support, career development and recognition to managers and their teams

• Ensure our principles of responsibility are embraced and enforced

• Create Process Documentation and Continuous Improvement Projects as needed

• Deep knowledge of Schneider Electric Services offers throughout the Asset Management Life Cycle is recommended

• Accountable for the development of the organization's strategic plan and country roadmap, including budget development and management

• Create Process Documentation and Continuous Improvement Projects as needed

Qualifications

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Who would be successful?

• Bachelor's degree in Human Resources, Training and Development, Education or a related field.

• Two (2) years' previous experience as a Leadership Trainer, Corporate Trainer, or related position is a plus.

• An ideal Leadership Trainer should have the following traits and qualifications:

• Excellent leadership management skills, time management skills, public speaking skills, problem-solving skills and communication skills, both verbal and written

• Able to mentor, coach and lead individuals at all levels of an organization

• Proficient in MS Office especially power point, word processing and presentation software

• Exceptional organization skills and interpersonal skills

• Knowledgeable about traditional and modern training methods and techniques

• Ability to operate media equipment such as projectors and personal computers

• Demonstrated commitment to a teamwork environment

• Able to analyze problems and strategize for better solutions

• Basic project management skills

• Knowledgeable about learning management systems, instructional design and e-learning platforms

• Will be required to report onsite and/or shifting schedules, as needed

What's in it for me?

• Global family leave

• Comprehensive medical coverage for employee and dependents

• Worldwide Employee Stock Ownership

• Flexible work arrangement

• On-site gym

...and more!

Why us?

Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.

€25.7bn global revenue

137 000+ employees in 100+ countries

45% of revenue from IoT

5% of revenue devoted for R&D

Video Link: https://youtu.be/J0cFSdFpI24

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Schedule: Full-time
Req: 0098YV