Senior Trust & Safety Analyst
Job Description
Credit Karma is a mission-driven company, focused on championing financial progress for our more than 110 million members in the U.S., Canada and U.K. While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in Oakland, Charlotte, Los Angeles and London.Â
*Banking services provided by MVB Bank, Inc., Member FDIC
Credit Karma depends upon our users' trust. We earn and maintain that trust by demonstrating our commitment to safeguarding their information. The Trust & Safety team has the essential responsibility of protecting Credit Karma's members and partners by securing our online processes and preventing online fraud and abuse throughout the Credit Karma product suite. This role in particular will focus on investigating identity and account takeover fraud, monitoring fraud prevention systems performance, developing and optimizing Credit Karma’s fraud prevention systems and processes.
What you’ll do:- You’ll use your analytical skills, online fraud expertise, and hands-on data analysis to identify complex fraud patterns and their root causes in the identity fraud and account takeover domains;
- You’ll use data from a variety of sources to build investigative fraud stories that will inform product decisions on the Credit Karma platform;
- You’ll help develop, manage and optimize strategies and policies that aim to prevent, detect and mitigate identity fraud and abuse on Credit Karma;
- You’ll develop effective metrics to measure performance of fraud prevention systems, solutions, rules, and methodologies;
- You’ll build strong relations with product, data science, operations, and engineering teams at Credit Karma, its vendors and partners to achieve these goals.
- Collaborate on solving fascinating, challenging, complex problems in a dynamic setting: Fraud actors constantly adapt;
- Work on solutions that get used at scale: Credit Karma has over 100MM members!
- Help our members make financial progress in a safe and secure environment;
- Become the go-to person for understanding the identity and ATO fraud domains, their use cases, and supporting data.
- 3+ years of fraud analytics or data-driven investigation experience;
- Intermediate SQL skills or above; Python is a plus;
- Fraud domain expertise in areas such as identity fraud, account opening fraud, login fraud and account takeover, credit and lending fraud, etc.;
- Experience researching root cause of issues involving complex internal processes;
- High level of intellectual curiosity; Ability to ask the right questions to get a good understanding of the problem;
- Strong communication and interpersonal skills, ability to communicate effectively.
- Medical and Dental Coverage
- Retirement Plan
- Commuter Benefits
- Wellness perks
- Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
- Education Perks
- Paid Gift Week in December
Equal Employment Opportunity:
Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.Â
Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.
COVID-19 update (US Jobs Only):
Credit Karma believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. We also believe that in order to work toward our mission of helping people make financial progress, people first and foremost need their health. All employees are required to be fully vaccinated (including eligible boosters) against COVID-19 prior to their start date unless otherwise approved for an exception as may be required by law.
Privacy Policies:
Credit Karma is strongly committed to protecting personal data. Please take a look below to review our privacy policies:
- GDPR Privacy Policy
- California Consumer Privacy Act (CCPA)
Date Posted
10/14/2022
Views
3