Job Description
ClickUp is the world's only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform including project management, document collaboration, spreadsheets, chat, goals, and more. On a mission to make the world more productive, ClickUp is headquartered in San Diego and scaling remotely and internationally. As one of the fastest-growing SaaS companies in the world, ClickUp helps millions of users to be more productive and save at least one day every week. 🦄
- Research Design: Get studies in market faster by partnering with PMs and Designers.
- Operationalizing Research: Get research incorporated into our product process. Evangelize best practices to ensure we're not only getting great user insights, but incorporating them into the way we strategize and build features.
- Roadmap: Identify and define impactful research opportunities working with product managers, product designers, regional marketing managers, and executive leaders to create a research roadmap. Ensure we have a consistent stream of incoming insights everyday that directly impact UX decisions we make. Then bring visibility to what was accomplished and what is next.
- Quality Control: When PMs and Designers write their own studies, be the gatekeeper of quality so that we can be sure we get good insights.
- Insights: Glean insights that are concrete and valuable to company leadership and product teams. Weave insights into stories that help us better understand how they interact with our product today and how they want to work.
- 3-5 years conducting user research studies within product-led technology organization
- Expert at analyzing qualitative data to optimize user behavior and trends
- Demonstrated business and/or product impact based on past research
- Ability to thrive when faced with ambiguity and ability to adapt to changing contexts in a fast-paced environment, working with a variety of stakeholders
- Ability to design mixed methods approaches that effectively combine quantitative and qualitative methods and determine the right method for the problem
- Excellent writing skills with the ability to craft the most impactful questions in user research studies
- Degree in HCI, Anthropology, Human Computer Interactions, Communication or Cultural Studies, Social Sciences, or UX or relevant humanities disciplines
- Experience in a variety of different research sub-domains, with a design-heavy focus: UX, UX research, market intelligence, social science or qualitative research
- Explore various techniques (storytelling, collaborative team workshops, data visualization, mind mapping, etc.) to craft engaging and memorable narratives from your insights
- Experience in the productivity software application space
- Equity
- 401(k) with up to 2% match
- ClickUp swag
- Teammate recognition awards
- Professional development program
- Health insurance
- Dental insurance
- Paid parental leave
- Flexible paid time off
- Sabbatical program
- Wellness stipend
#LI-CDG
#LI-Remote
ClickUp was founded on a culture of hard work, consistent growth, and a desire to break norms. We’re a values-driven company and hire based on ambition, merit, and a willingness to do what it takes to succeed. We don’t care where you’re from, what you look like, or who you’re in a relationship with—we hire the best people for the job, and create an environment that supports employees on their journey to do the most exciting work of their lives! ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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Date Posted
03/29/2023
Views
7
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