Senior UX Designer

About GoodLeap:

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018.

GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.

Position Summary

We're seeking a Senior UX Designer to join our team and revolutionize our product experience. As a key innovator, you'll spearhead the design process, shaping our product's future with your creative insights. You'll tap into direct customer feedback, transforming user needs into intuitive designs that delight and inspire. Your role will involve pushing boundaries, crafting cutting-edge prototypes, and diving deep into user analytics to continuously refine and elevate our product. Join us in creating digital experiences that not only meet user needs but truly delight. 

Essential Job Duties & Responsibilities

• Lead the design process for new and existing products, from inception to launch. Drive end-to-end workflows and create impactful solutions that address customer problems. 
• Craft user-centered designs by understanding business objectives, user feedback, and conducting usability studies. 
• Develop wireframes, prototypes, and high-fidelity visuals to effectively communicate design concepts. 
• Collaborate closely with UX Researchers, Product Managers, and Engineers to iterate on and develop new features and products within the GoodLeap product portfolio. 
• Be a creative problem-solver, exploring innovative solutions to address user needs. 
• Stay up-to-date with the latest UX trends and technologies. 

Required Skills, Knowledge and Abilities

• Expert understanding of information architecture, multi-step and cross-platform flows, common design patterns, and trends. 
• Considers the holistic user experience, including potential states and use cases like errors, successes, and dead-ends. 
• Balances existing visual and UX patterns with platform-specific patterns for a consistent, intuitive experience. 
• Expert understanding of layout, typography, and visual hierarchy. 
• Works effectively within design systems, adding, modifying, or creating them from scratch. 
• Self-starter with strong organizational skills. 
• Portfolio demonstrates experience in the design process framework. 
• Strong verbal and written communication skills to convey design rationale, tell compelling stories, and coach teammates. 
• Familiar with conducting and synthesizing qualitative user research and various data collection techniques. Experience with Pendo and Condens is a plus. 
• Proficient in design tools like Figma or similar. 
• Passion for innovation and creative solutions while adhering to brand standards and business requirements. 
• Establishes key metrics and monitors designs post-launch to evaluate feature success. 

Additional Information Regarding Job Duties and Job Descriptions:

Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!